Open to opportunities

Juan Jose Peñaherrera

@juanjosepeaherrera

Message

I build AI-powered digital products and transformation initiatives for financial services.

Ecuador

Message

What I'm looking for

I'm looking to lead AI-powered digital products and transformation initiatives where I can own strategy, discovery, delivery, and measurable customer and business outcomes.

At Banco Guayaquil, I lead discovery and delivery for digital insurance and business transformation initiatives, including a GPT-powered conversational AI product integrated with Guru for the bank's mobile application.

I've also led IoT product evolution at TrustHab by CIMA Group, managed deployments of more than 2,000 devices, and built AI-powered wellness and investment analytics platforms end to end.

Experience

Work history, roles, and key accomplishments

Current

Product Analyst

Current

Banco Guayaquil

Apr 2025 - Present (1 year 5 months)

Lead product discovery and delivery for digital insurance products and business transformation initiatives. Own product strategy and roadmap prioritization, and led the strategy and launch of a GPT-powered conversational AI product integrated with Guru for the bank's mobile application.

Product Management Product Strategy Product Discovery Product delivery Roadmapping OKRs KPIs GPT Conversational AI Prompt Engineering CRM API Integration Digital Transformation Agile Jira Data Driven Decision Making

Sales Support Engineer I & II

Trusthab by CIMA Group

Oct 2022 - Apr 2025 (2 years 6 months)

Led operational and technical evolution of IoT products, improving operational efficiency and customer experience. Managed Agile projects involving deployment of more than 2,000 IoT devices and delivered customer demonstrations and technical enablement sessions.

IoT Agile Backlog Prioritization Technical Support Customer Demos Stakeholder Training Product Enhancement

Network Operations Center (NOC) Engineer

CIMA Group

Mar 2021 - Oct 2022 (1 year 7 months)

Monitored worldwide VoIP infrastructure maintaining 99% service quality.

VoIP Network Monitoring Service quality

IT Support Executive I

WebCreek

Oct 2020 - Mar 2021 (5 months)

Resolved 95% of technical incidents within the first 24 hours.

IT Support Incident resolution

Core Network Engineer Intern

Huawei

Nov 2019 - May 2020 (6 months)

Supported the virtualization of Claro Ecuador's core network for 4G, VoLTE, and 5G deployment.

Network Virtualization VoLTE

Education

Degrees, certifications, and relevant coursework

Coderhouse

Advanced UX/UI, UX/UI

Advanced UX/UI course completed in 2026.

Product HUB

AI Second Brain for Product Managers, Product Management

AI Second Brain for Product Managers certification completed in 2026.

Coderhouse

Product Management, Product Management

Product Management course completed in 2025.

Universidad Santander

Diploma, Leadership and Managerial Skills

Diploma in Leadership and Managerial Skills with AI completed in 2025.

Universidad Internacional de La Rioja

Master's, IT Leadership & Management

2022 - 2023

Master's in IT Leadership & Management from 2022 to 2023.

MIU City University Miami

Leadership Program, Leadership

Leadership Program completed in 2022.

Universidad Católica de Santiago de Guayaquil

Engineer, Telecommunications Engineering

2015 - 2020

Activities and societies: Vice President of Finance at the Faculty of Technical Education for Development (FETD).

Telecommunications Engineer with a minor on Business Management from 2015 to 2020. Served as Vice President of Finance at the Faculty of Technical Education for Development (FETD).