juan esteban Franco
@juanestebanfranco
Systems Engineering student blending IT foundations, customer service, and logistics to solve problems fast.
ColombiaWhat I'm looking for
I’m a Systems Engineering student (8th semester) with a technical background in IT and advanced English (B2–C1). I enjoy turning problems into practical solutions, especially when communication and accuracy matter.
I’ve built hands-on experience through roles like Waiter, Warehouse Assistant, and Sales & Service Assistant—delivering high-quality customer service, managing orders efficiently, and supporting logistics and inventory organization. In each role, I focused on improving client communication and strengthening teamwork.
I’m currently pursuing a B.Sc. in Systems Engineering and complementing it with an IT Systems technical degree from SENA. I’m interested in opportunities that combine tech and operational work, where I can contribute while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Waiter
La Posada del Rey
Jun 2025 - Jan 2026 (7 months)
Delivered high-quality customer service and managed orders efficiently. Improved communication with clients to ensure positive customer experiences.
Sales and Service Assistant
La Séptima Estrella
Dec 2023 - Jan 2024 (1 month)
Managed product displays and pricing while delivering customer service. Ensured customers received clear assistance and a positive shopping experience.
Warehouse Assistant
Comercializadora McGrain
Sep 2023 - Nov 2023 (2 months)
Supported logistics and helped organize inventory to improve warehouse efficiency. Worked closely with the team to maintain smooth operations.
Education
Degrees, certifications, and relevant coursework
Universidad Piloto de Colombia
B.Sc. in Systems Engineering, Systems Engineering
B.Sc. in Systems Engineering (in progress), currently in the 8th semester.
Servicio Nacional de Aprendizaje (SENA)
Technical Degree in IT Systems, IT Systems
Completed a technical degree in IT Systems focused on practical IT skills.
Colegio Espíritu Santo Marianistas
High School Diploma, General Studies
Completed a high school education, earning a High School Diploma.
Availability
Location
ColombiaAuthorized to work in
Job categories
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