Open to opportunities

Alex Garage

@alexgarage

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Aspiring software engineer blending Java fundamentals with multimedia and strong English communication.

Colombia

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What I'm looking for

I’m looking for an environment where I can grow as a Software Engineer, apply my Java fundamentals and data structures, and use my strong English to support technical work—while learning fast from structured guidance and real-world challenges.

I’m a Software Engineering student with an academic foundation in Multimedia Engineering and Animation, and I’m currently building strong programming fundamentals in Java, data structures, and technical documentation. I bring a C1 (Advanced) level of English, which helps me communicate clearly in international, technical, and high-pressure situations.

In my work experience, I’ve supported real customers by resolving technical issues in real time, managing customer databases, and handling negotiations under pressure. I also bring a practical operations mindset from temporary warehouse work—focused on inventory management and logistics support—along with complex problem-solving, assertive communication, and technical adaptability.

Experience

Work history, roles, and key accomplishments

Bilingual Customer Service Agent

Teleperformance

Oct 2024 - Dec 2024 (2 months)

Resolved technical issues in real time using advanced English communication (C1). Provided bilingual customer support in a fast-paced environment.

Customer Service Technical Support Problem Solving

Bilingual Customer Service Agent

Concentrix

Nov 2023 - Jun 2024 (7 months)

Managed customer databases and handled negotiations under pressure. Delivered bilingual customer service while maintaining accurate records.

Customer Service Negotiation Bilingual Communication

Warehouse Associate

MANGO

Aug 2023 - Sep 2023 (1 month)

Supported inventory management and operational logistics. Helped with warehouse operations during a temporary staffing period.

Inventory Management Warehouse operations Logistics Support Operational Support

Education

Degrees, certifications, and relevant coursework

Universidad Minuto de Dios

Software Engineering

Software Engineering studies at Universidad Minuto de Dios, expected completion in 2025. Coursework focused on building technical foundations for software development.

Corporación Universitaria Taller 5

Bachelor’s Degree in Animation, Animation

2023 - 2023

Completed a Bachelor’s Degree in Animation at Corporación Universitaria Taller 5. Focused on animation and creative production fundamentals.

Universidad Militar Nueva Granada

Multimedia Engineering

2021 - 2022

Studied Multimedia Engineering at Universidad Militar Nueva Granada from 2021 to 2022. Developed technical and multimedia skills aligned with engineering and animation-related work.