Juanelle Venter
@juanelleventer
I build client-centred operations, scalable systems, and premium service experiences that drive business growth.
What I'm looking for
I've built and led Rare Beauti, a premium beauty, wellness and skincare business, for more than 22 years. I manage daily operations, finances, suppliers, inventory, client experience and team performance while maintaining high service standards.
I created operational systems, SOPs, booking workflows and quality-control processes that improved accountability and reduced inefficiencies. I also built lasting client relationships through personalised communication, feedback processes and thoughtful escalation management.
I've taken a science-backed botanical skincare range from concept to commercial launch, coordinating formulation, compliance, sourcing, packaging, pricing, brand identity and market positioning for an eight-product line. I'm also exploring UK expansion through an Amazon FBA partnership model.
Across my career, I've recruited, trained and mentored teams, developed detailed training documentation, managed suppliers and budgets, and balanced multiple priorities independently. I'm looking to bring this practical operations and relationship-building experience to a remote, hybrid or international team.
Experience
Work history, roles, and key accomplishments
Founder & Operations Director
Rare Beauti
Jan 2004 - Present (22 years 8 months)
Founded and led a premium beauty and wellness business for over 22 years, managing daily operations, financial administration, and client relationships. Developed and launched a proprietary 8-product skincare brand from concept to market.
Beauty Therapist & Client Advisor
Beautiful You
Jan 1999 - Dec 2004 (5 years 11 months)
Delivered expert skincare consultations and professional treatments, consistently exceeding client satisfaction targets. Managed appointment scheduling, client records, retail sales, and ongoing relationship management.
Beauty Therapist & Skincare Consultant
Aloe Pharmacy
Jan 1998 - Dec 1999 (1 year 11 months)
Provided skincare consultations, customer education, and retail support in a medically adjacent environment. Built product knowledge across professional skincare, pharmacy-grade treatments, and wellness retail.
Education
Degrees, certifications, and relevant coursework
International Therapy Examination Council
ITEC Qualified Cosmetologist, Cosmetology
Qualified as an ITEC Cosmetologist, demonstrating expertise in beauty therapy and skincare.
Professional Skills Assessment & Training
Qualified Assessor, Professional Skills Assessment
Qualified as an Assessor, enabling the evaluation of professional skills and competencies.
Availability
Location
Authorized to work in
Job categories
Skills
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