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JV
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Juanelle Venter

@juanelleventer

I build client-centred operations, scalable systems, and premium service experiences that drive business growth.

South Africa
Message

What I'm looking for

I'm seeking a remote Operations, Executive Support, Customer Success or Client Experience role where I can apply strong organisation, process improvement and genuine relationship-building to support business growth.

I've built and led Rare Beauti, a premium beauty, wellness and skincare business, for more than 22 years. I manage daily operations, finances, suppliers, inventory, client experience and team performance while maintaining high service standards.

I created operational systems, SOPs, booking workflows and quality-control processes that improved accountability and reduced inefficiencies. I also built lasting client relationships through personalised communication, feedback processes and thoughtful escalation management.

I've taken a science-backed botanical skincare range from concept to commercial launch, coordinating formulation, compliance, sourcing, packaging, pricing, brand identity and market positioning for an eight-product line. I'm also exploring UK expansion through an Amazon FBA partnership model.

Across my career, I've recruited, trained and mentored teams, developed detailed training documentation, managed suppliers and budgets, and balanced multiple priorities independently. I'm looking to bring this practical operations and relationship-building experience to a remote, hybrid or international team.

Experience

Work history, roles, and key accomplishments

RB
Current

Founder & Operations Director

Rare Beauti

Jan 2004 - Present (22 years 8 months)

Founded and led a premium beauty and wellness business for over 22 years, managing daily operations, financial administration, and client relationships. Developed and launched a proprietary 8-product skincare brand from concept to market.

AP

Beauty Therapist & Skincare Consultant

Aloe Pharmacy

Jan 1998 - Dec 1999 (1 year 11 months)

Provided skincare consultations, customer education, and retail support in a medically adjacent environment. Built product knowledge across professional skincare, pharmacy-grade treatments, and wellness retail.

Education

Degrees, certifications, and relevant coursework

IC

International Therapy Examination Council

ITEC Qualified Cosmetologist, Cosmetology

Qualified as an ITEC Cosmetologist, demonstrating expertise in beauty therapy and skincare.

PT

Professional Skills Assessment & Training

Qualified Assessor, Professional Skills Assessment

Qualified as an Assessor, enabling the evaluation of professional skills and competencies.

Tech stack

Software and tools used professionally

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