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Juan Carlos BeltranJB
Open to opportunities

Juan Carlos Beltran

@juancarlosbeltran

Financial operations and client success specialist, I deliver premium service, complex case resolution, and KPI-driven operational excellence.

Mexico
Message

What I'm looking for

I’m looking for a finance-operations and client success role where I can resolve complex cases, retain premium accounts, and drive KPI-based performance through strong reporting, advanced Excel, and clear operational ownership.

I’m a Finance and Banking graduate focused on financial operations, premium client service, and operational analysis in the international financial sector. I bring advanced English and hands-on experience supporting corporate and high-profile clients from the U.S. market, with a strong emphasis on accuracy and client trust.

At American Express, I specialize in premium client relations and operations for Platinum, Centurion, and corporate clients in a bilingual environment. I resolve complex cases involving financial products and premium credit accounts, develop negotiation strategies for satisfaction and loyalty, and consistently achieve outstanding performance, operational quality, and retention metrics—recognized through the internal ELITE distinction.

Earlier, as an Administrative and Operations Coordinator at D50 MINI SUPER, I oversaw administrative, commercial, and financial operations. I led inventory management, budgeting, expense control, procurement, vendor negotiations, cash handling, reconciliations, and cash flow control—while managing client and vendor issue resolution to keep operations running smoothly.

As an Independent Financial Consultant, I advised individuals and SMEs on financial organization, expense control, basic administration, and financial needs analysis. I also supported clients with financial goal tracking and follow-up communication, and I’m currently deepening my analytical toolkit through a data analysis program (in progress), using Excel and foundational Python/SQL to improve reporting, KPI tracking, and performance.

Experience

Work history, roles, and key accomplishments

IC

Independent Financial Consultant

Independent Financial Consulting

Jan 2019 - Jan 2022 (3 years)

Provided financial advisory to individuals and SMEs, supporting financial organization, expense control, and basic administration. Conducted financial needs analysis, guided clients on financial products/tools, and managed follow-up for issue resolution.

Education

Degrees, certifications, and relevant coursework

TripleTen logoTR

TripleTen

Data Analysis Program, Data Analysis

In-progress Data Analysis program covering practical data analysis skills.

SC

School of Banking and Commerce

Bachelor's Degree in Finance and Banking, Finance and Banking

Earned a Bachelor's Degree in Finance and Banking focused on financial operations and banking-related fundamentals.

Tech stack

Software and tools used professionally

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