Ju-Young Park

JP

Looking for a job

Ju-Young Park

@ju-youngpark

I drive retail operations, multi-site performance, and team development across customer-focused environments.

What I'm looking for

I'm looking for a role where I can lead store or multi-site operations, develop teams, improve KPIs and profitability, and deliver strong customer experiences.

I've led store operations and performance at Dessert 39, managing staffing, sales, inventory, labor costs, COGS, customer feedback, and food-safety compliance.

At Ace & Tate, I managed dual sites, led training and coaching, and delivered regional top KPI performance. I was promoted to Interim Dual Site Manager within six months.

Previously at Amazon, I managed shift operations, workforce performance, employee engagement, and continuous improvement, achieving 99.5%+ key KPI targets.

My background also includes corporate language training, freight forwarding, customer success, and store management in Germany. I work fluently in German, English, and Korean.

Experience

Work history, roles, and key accomplishments

DE

Store Manager

Dessert 39

Sep 2025 - Mar 2026 (6 months)

Managed store operations, sales and performance analysis, staff recruitment and scheduling, and profitability optimization.

Store Operations Management Sales Performance Analysis Staff Recruitment and Scheduling Workforce and Attendance Management Labor Cost and COGS Management Profitability and Cost Optimization Inventory and Order Management Customer Service and VOC Management Food Safety and Hygiene Compliance Menu Performance and Profitability Analysis In Store Marketing and Promotions Daily and Weekly Performance Reporting

AT

Store/Dual Site Manager

Ace & Tate

May 2022 - Mar 2025 (2 years 10 months)

Managed store operations and multi-site management, sales and KPI management, team leadership, and customer satisfaction. Promoted to Interim Dual Site Manager within 6 months.

Multi Site Operations Management Sales Management Team Leadership Training and coaching Employee and Customer Satisfaction Management KPI Analysis Customer Satisfaction and Gross Margin Excellence Visual Merchandising and Brand Standards Quality Management and Operations Management Reporting Dual Site Staffing and Performance Management

AM

Shift Manager

Mar 2021 - May 2022 (1 year 2 months)

Managed shift operations and workforce, led team engagement, and achieved 99.5%+ key KPI targets. Implemented LEAN and Kaizen process improvements.

Shift Operations Management Team Leadership and Employee Engagement KPI Management and Performance Optimization Root Cause Analysis Lean and Kaizen Process Improvement Operational Excellence and Continuous Improvement POC for Engagement Procurement and Point Kaizen Regional Quality KPI Leadership Cross Functional and Partner Collaboration Recruitment And Selection Support

AF

Language Instructor

AIF Atlantic Integrated Freight

May 2020 - Mar 2021 (10 months)

Delivered corporate language training in German and English, developed curricula, and managed training programs.

Corporate Language Training Bilingual Curriculum Development Employee Training and Development Training Program Management Training Needs and Proficiency Assessment Learning and Content Development Employee Engagement and Feedback Analysis Training Program Optimization

AF

Freight Forwarder

AIF Atlantic Integrated Freight

May 2018 - Mar 2021 (2 years 10 months)

Managed import and export documentation, including B/L, commercial invoices, and packing lists, and provided administrative support.

Import export documentation B L Invoice And Packing List Preparation Trade Documentation Shipping Documentation Import Export Administration

IG

Operation/Store Manager

IBP Corp Germany GmbH

Jul 2016 - Apr 2018 (1 year 9 months)

Managed B/L, commercial invoice, and packing list processes, customer success, and store operations including recruiting and sales.

B L Invoice And Packing List Preparation Customer Success Management Shipping Documentation Store Management Recruitment Sales

Education

Degrees, certifications, and relevant coursework

GA

Goethe University Frankfurt a.M.

Bachelor of Arts, American Studies

2016 - 2020

Pursued American Studies and Korean Studies at Goethe University Frankfurt a.M. from 2016 to 2020.

GA

Goethe University Frankfurt a.M.

Bachelor of Arts, Korean Studies

2016 - 2020

Pursued Korean Studies at Goethe University Frankfurt a.M. from 2016 to 2020.

Tech stack

Software and tools used professionally

Asana

Smartsheet

Adobe Illustrator

Canva

Availability

Looking for a job

Location

South Korea

Authorized to work in

Salary expectations

40030k+ KRW

Job categories

Store Manager Operations Manager Retail Manager Multi Site Manager Shift Manager

Skills

Store Operations Management Sales Analysis Performance Analysis Staff Recruitment Scheduling Workforce Management Attendance Management Labor Cost Management COGS Management Profitability Optimization Cost Optimization Inventory Management Order Management Customer Service VOC Management Food Safety Hygiene Compliance menu performance In Store Marketing Promotion performance reporting Multi Site Management KPI Management Team Leadership Training Coaching Employee Satisfaction Customer Satisfaction Management KPI Analysis Performance Optimization Margin Management Visual Merchandising Brand Standards Quality Management and Operations Management Reporting Shift Operations Employee Engagement Root Cause Analysis Lean Kaizen Process Improvement Operational Excellence Continuous Improvement Procurement Recruitment Selection Corporate Language Training Curriculum Development Employee Development Training Program Management Training Needs Assessment Proficiency Assessment Learning Materials Development Content Development Feedback Analysis Import Documentation Export Documentation Bill Of Lading Invoice Management Packing List Management Trade Documentation Trade Document Review Shipping Documentation Logistics documentation Import Export Administration Customer Success Management Communication Skills CRM Microsoft Office Scheduling Tools Adobe Illustrator Canva Photo Editor Video Editing Project Management Tools Asana Smartsheet German English Korean

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