At All Souls, New York, I managed member communications, maintained a 24-hour response to inbox queries, and created weekly newsletters that increased member engagement by 55%. I also kept more than 1,000 member records up to date across Constant Contact and Realm.
At Convetit Inc, I sourced prospective clients through calls, email campaigns, and social media outreach, contributing to 45% new business customers. At Regal Iris Design, I supported leadership as an Executive Assistant and Customer Care Representative and managed social media inquiries that converted leads to customers.
