Open to opportunities

joy nzioka

@joynzioka

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Experienced Executive Assistant with a focus on strategic support.

Kenya

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What I'm looking for

I am looking for a role that values strategic support and offers opportunities for professional growth.

I am a highly organized and proactive Executive Assistant and Administrative Professional with over 8 years of experience in providing executive support and enhancing business operations. My expertise spans across various sectors, including financial services, consulting, and legal environments, where I have honed my skills in project coordination, relationship management, and back-office operations.

Throughout my career, I have successfully managed correspondent banking relations, optimized workflows, and developed client acquisition strategies that have significantly increased business engagement. I pride myself on my ability to maintain excellent communication with C-level executives and cross-functional teams, ensuring that all operations run smoothly and efficiently. I am now seeking to leverage my extensive experience in a dynamic organization that values efficiency and strategic support.

Experience

Work history, roles, and key accomplishments

Business Development Associate

FINLOGIC LTD

Jul 2024 - Jul 2024 (0 months)

Identified new business opportunities and developed client acquisition strategies, increasing potential leads by 30%. Prepared business proposals and managed CRM for accurate customer data.

Market Research CRM Management Proposals Sales Reporting

Back Office Operations Support

IBERBANCO LTD

Jul 2024 - Jul 2024 (0 months)

Managed correspondent banking relations and ensured compliance with international banking standards. Optimized back-office workflows, reducing turnaround time for processing banking applications by 20%. Provided administrative support to senior executives.

Correspondent Banking Compliance Workflow Optimization Administrative Support Communication

Administrative & Research Support

GLOBALLY CONSULTING SOLUTIONS

Jun 2023 - Jun 2024 (11 months)

Managed administrative tasks and conducted market research to support business strategies. Coordinated high-profile meetings and maintained organized database records.

Market Research Data Management Report Preparation

Legal Administrative Assistant

HARRY KARANJA & COMPANY ADVOCATES

Jan 2023 - Feb 2023 (1 month)

Acted as the primary point of contact for clients, managing case updates and legal inquiries. Assisted in preparing legal documents and maintained a confidential filing system.

Legal Documentation Compliance

Senior Administration Officer

FINISHLINE AUTOMOTIVE LTD

Jan 2015 - Jun 2021 (6 years 5 months)

Oversaw daily office operations and managed procurement and inventory control. Developed workflow processes to improve productivity and handled customer inquiries.

Office Management Procurement Workflow Management Customer Service

Education

Degrees, certifications, and relevant coursework

Moi University

Bachelor of Arts, Business Management

2010 - 2014

Completed a Bachelor of Arts in Business Management, focusing on various aspects of business operations, management principles, and strategic planning.