Joy MatthewJM
Open to opportunities

Joy Matthew

@joymatthew

Empathetic professional with 5+ years in banking and customer service.

Nigeria

What I'm looking for

I am looking for a role that fosters growth, teamwork, and innovation.

I am an empathetic and results-driven professional with over five years of experience in banking, administration, and customer service. My journey has been marked by a commitment to delivering personalized solutions that drive growth and enhance customer satisfaction. I have honed my expertise in financial advising, loan processing, and risk management, ensuring that I empower clients to achieve their financial goals through innovative approaches.

Currently, I serve as a Relationship Officer at UBA Plc, where I onboard new customers and manage their banking experiences seamlessly. My efforts have led to significant deposit increases and successful credit facility requests tailored to customer needs. I am passionate about building trust and fostering relationships, and I continuously seek opportunities for professional growth and learning.

Experience

Work history, roles, and key accomplishments

FA
Current

Community Member

Femme Lead Africa

Jul 2019 - Present (5 years 11 months)

Volunteered in organizing workshops focused on gender development and participated in group programs aimed at empowering women.

UP
Current

Relationship Officer (SME)

UBA Plc

May 2023 - Present (2 years 1 month)

As a Relationship Officer, I onboarded new customers, managed their banking experiences, and initiated credit facility requests. I successfully drove a deposit increase of 90.672m for the fiscal year and achieved significant growth in various deposit categories.

DS

Intern Artist Broadcaster

Delta Broadcasting Service

Jul 2020 - Jan 2021 (6 months)

Co-hosted social programs, participated in media tours, and delivered breaking news, enhancing audience engagement and station visibility.

VC

Secretary

V.E Akpoguma & Co

Jan 2016 - Mar 2016 (2 months)

Provided secretarial support, assisted with research, and managed documentation for legal cases, ensuring efficient office operations.

TS

Teacher

Triumphal Group of School

Jun 2011 - Jul 2012 (1 year 1 month)

Provided academic support and supervision to students, participated in parent-teacher meetings, and contributed to improving teaching methods.

Education

Degrees, certifications, and relevant coursework

NU

Niger Delta University

Bachelor of Arts, Theatre Arts

2014 - 2018

Grade: Second Class Honours

Studied Theatre Arts, focusing on various aspects of performance, production, and the critical analysis of theatrical works. Achieved Second Class Honours.

Tech stack

Software and tools used professionally

Interested in hiring Joy?

You can contact Joy and 90k+ other talented remote workers on Himalayas.

Message Joy

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Joy Matthew - Community Member - Femme Lead Africa | Himalayas