Joy Hill

I am a results-driven Service delivery Leader with 25+ years of experience in operationalizing product strategies, driving organizational transformation, and delivering measurable business value. I specialize in aligning product portfolios with strategic goals, optimizing delivery processes, and enhancing customer experiences while fostering collaboration across diverse teams.

As a visionary strategist and hands-on change agent, I excel in leveraging data-driven insights to streamline roadmaps, enhance decision-making, and ensure sustained product success. My expertise includes transformation planning and execution, lean portfolio management, strategic problem-solving, and cross-functional collaboration.

I have a strong educational background, with a Master of Science in Management IT from Colorado Technical University and a Bachelor of Arts in Sociology from Idaho State University. I also hold various certifications, including IC-Agile Enterprise Business Agility Strategist, Scaled Agile Practice Consultant, and Certified Scrum Professional.