joy christianne juliano
@joychristiannejulian
Executive Assistant delivering confidential, high-impact support across medical and client services.
What I'm looking for
I’m a Dynamic Executive Assistant with a strong foundation in the aesthetic and medical field, bringing over 3 years of experience supporting doctors, managing patient coordination, and overseeing daily operations in high-demand clinics. I’m known for a proactive mindset, exceptional multitasking, and the capacity to anticipate executive needs before they arise.
I expertly manage calendars and appointments, handle sensitive information with utmost confidentiality, and deliver premium client experiences while keeping workflow smooth and efficient. In physician assistant roles, I supported pre- and post-procedure patient care while maintaining strict safety and hygiene standards.
At BELO MEDICAL GROUP, I combined clinical assistance with exceptional customer service by supporting high-quality aesthetic services and patient care. I also handled high-volume call/chat/email communication and contributed to efficient clinic operations through careful room and equipment preparation ahead of procedures.
Beyond healthcare, I’ve built strong client-facing operations experience as an Airbnb management lead and real estate agent, supporting full-cycle clients from listing to closing. Earlier, as a TECHNICAL SUPPORT NAVIGATOR (BPO), I provided real-time assistance to drivers and fleet operators, resolved inquiries, handled documentation, and ensured accuracy and professionalism.
Experience
Work history, roles, and key accomplishments
Clinic Executive Assistant
Belo Medical Group
Jan 2023 - Jan 2025 (2 years)
Supported physicians in performing high-volume aesthetic procedures with pre- and post-procedure patient care while maintaining strict safety and hygiene standards. Managed appointment scheduling, prepared treatment rooms and equipment, maintained 100% compliance with infection control, and handled high-volume client communications with confidentiality.
Technical Support Navigator
SixleVe Global Services
Jan 2021 - Jan 2023 (2 years)
Provided real-time assistance to drivers and fleet operators as the primary customer contact, resolving issues in cases of wrong or unauthorized parking. Handled customer inquiries and escalations promptly while maintaining accurate records and professional, empathetic communication.
Education
Degrees, certifications, and relevant coursework
University of the Immaculate Conception
Bachelor of Science in Nursing, Nursing
2018 - 2022
Earned a Bachelor of Science in Nursing (BSN) from the University of the Immaculate Conception from 2018 to 2022.
Availability
Location
Authorized to work in
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Skills
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