Looking for a job

Joyce Njeri

@joycenjeri3

Supervisor at Artcaffe Coffee & Bakery, upholding customer service standards and addressing customer inquiries and complaints.

Kenya

Message

What I'm looking for

My ultimate goal is to achieve personal and professional growth, contribute to achieving company objectives, and foster a great team.

At Artcaffe Coffee & Bakery, I uphold customer service and hospitality standards while responding to customers’ inquiries, concerns, and complaints. I also develop and manage budgets, including food costs.

I foster a positive work environment at Artcaffe Coffee & Bakery by setting performance expectations, giving feedback, and supporting employee development. I communicate daily, weekly, and monthly objectives to employees.

As an intern at County Government of Nakuru, I handled clerical duties, maintained office supplies and inventories, prepared documents, and updated payments. Earlier, as an Office Assistant at Roney stationaries, I organized office supplies, managed files and schedules, and responded to calls and emails.

Experience

Work history, roles, and key accomplishments

Current

Supervisor

Current

Artcaffe Coffee & Bakery

Jan 2021 - Present (5 years 9 months)

Fostered a positive work environment, set performance expectations, and upheld high standards of customer service. Managed budgets, oversaw equipment safety, and established team objectives.

Customer Service Team Management Budgeting Food Cost Equipment Maintenance Communication Skills

Intern

County Government of Nakuru

Sep 2018 - Dec 2024 (6 years 3 months)

Performed general clerical duties including photocopying, faxing, and managing mail. Prepared documents, invoices, and maintained office supplies and inventories.

Clerical Duties Documentation Preparation Inventory Management Invoicing Office Administration