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Joycelin LeCointe

@joycelinlecointe

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Revenue Cycle Consultant with 20+ years improving claims, denials, and reimbursement for providers.

United States

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What I'm looking for

I’m looking to deliver hands-on revenue cycle consulting—improving claims accuracy, reducing denials, and strengthening follow-up and collections—while partnering with providers through training, workflow optimization, and long-term operational support.

I’m a Results-driven Revenue Cycle Management and Billing Consultant with 20+ years of experience partnering with healthcare providers to optimize billing operations, improve revenue cycle performance, and maximize reimbursement. I focus on turning complex reimbursement challenges into clear, actionable results.

Across Medicare, Medicaid, Commercial, Managed Care, and Government payers, I manage the full claims lifecycle—from claims submission and insurance follow-up to payment posting, accounts receivable management, and patient account resolution. I specialize in denial resolution, including rejections, underpayments, and reimbursement discrepancies.

I’m recognized for consultative guidance and customer training: educating providers and office staff on revenue cycle best practices, payer policies, claim edits, and documentation requirements. I also analyze workflows to increase claim accuracy, reduce denials, and improve operational efficiency and financial outcomes.

In leadership roles, I’ve supervised billing workflows, mentored teams, and ensured compliance with payer guidelines, regulatory requirements, and HIPAA compliance. I enjoy solving “recurring billing” root causes and building trusted client relationships through proactive communication and timely resolution.

Experience

Work history, roles, and key accomplishments

Current

Revenue Cycle Consultant Lead

Current

Medi-Claim Recoveries

Jul 2012 - Present (13 years 11 months)

Partnered with healthcare providers to optimize revenue cycle and medical billing operations over 20+ years, leading claims submission, payment reconciliation, denial management, insurance follow-up, and reimbursement recovery. Resolved complex denials, rejections, underpayments, and reimbursement discrepancies while educating providers and office staff on best practices to improve claim accuracy

Revenue Cycle Management Medical Billing Claims Management Denial Management Payment Posting Insurance Follow Up Accounts Receivable Management Patient Collections Revenue Integrity Workflow Optimization

Billing Supervisor & Collections

Primary Care PLLC

Jan 2010 - Sep 2020 (10 years 8 months)

Supervised daily medical billing and collections operations, managing claim submission, denial resolution and appeals, and reimbursement follow-up. Oversaw accounts receivable management and supported aging reduction initiatives to improve collections performance.

Medical Billing Collections Denial Management Claims Appeals Insurance Follow Up Accounts Receivable A R Aging Reduction Patient Collections Revenue Cycle Analysis Revenue Integrity AR Aging Reduction

Medical Billing & Collections Rep

GSR Physician's Billing

Apr 2005 - Jun 2009 (4 years 2 months)

Processed medical claims and supported revenue recovery through appeals, insurance follow-up, and patient collections. Worked on claim issues to support timely reimbursement and reduce billing backlogs.

Medical Billing Claims Processing Claims Appeals Insurance Follow Up Patient Collections Denial Management Payment Follow Up Accounts Receivable HIPAA compliance Customer Service

Patient Account Rep & Billing

Orthopedic Center of South Florida

Nov 1999 - Feb 2005 (5 years 3 months)

Managed insurance billing, payment follow-up, and reimbursement activities for patient accounts. Supported ongoing revenue cycle operations to facilitate accurate billing and timely reimbursement.

Patient Accounts Insurance Billing Payment Follow Up Accounts Receivable Medical Billing Collections Revenue Cycle Support HIPAA compliance Workflow Follow Through

Medical Collections Specialist

A1 Medical Collection Services

Jul 1993 - Nov 1999 (6 years 4 months)

Managed collection activities for healthcare provider accounts and supported claims processing. Focused on improving follow-up workflows to drive payment recovery and reduce overdue balances.

Medical Collections Claims Processor Accounts Receivable Healthcare Billing Payment Follow Up Patient Communication & Compliance Workflow Coordination