Roxana Krouse
@roxanakrouse
Healthcare operations leader specializing in revenue cycle management and practice administration.
What I'm looking for
I’m a healthcare operations leader with nearly 20 years of progressive experience in revenue cycle management and practice administration. I build strong relationships with physicians and staff while improving workflows, strengthening reimbursement, mentoring teams, and creating efficient healthcare operations.
In my current role as a Senior Revenue Cycle Consultant, I lead revenue cycle operations for multiple practices, analyze KPIs and aging reports, and partner with providers to improve operational efficiency and collections. I also have deep experience in provider credentialing, payer relations, denials and appeals, and workflow optimization—grounded in hands-on leadership across multi-specialty environments.
Experience
Work history, roles, and key accomplishments
Senior Revenue Cycle Consultant
Apollo RCM
Jan 2022 - Present (4 years 6 months)
Lead revenue cycle operations for multiple physician practices and healthcare organizations. Analyze financial trends and KPIs, partner with providers to improve performance, and train billing staff to resolve payer escalations.
Director
Golden Rule Assisted Living
Jan 2020 - Jan 2022 (2 years)
Managed daily operations for an assisted living community under the same ownership group. Led staffing and compliance efforts while supporting budgeting, staff development, and operational improvements.
Practice Manager
Healing Internal Medicine Clinic
Jan 2018 - Jan 2022 (4 years)
Directed daily operations for a multi-provider medical practice, leading clinical, administrative, and billing teams. Managed revenue cycle, provider credentialing, reporting, and workflow improvements to enhance efficiency and reimbursement.
Billing Manager
Diabetes Relief
Jan 2017 - Jan 2018 (1 year)
Managed billing operations and led a team of employees. Oversaw provider credentialing and clinic startup initiatives and improved billing workflows through training and operational enhancements.
Billing & Coding Specialist
Vital Heart & Vein
Jan 2013 - Jan 2016 (3 years)
Supported billing operations for cardiology practices across multiple service lines. Managed accounts receivable, benefits verification, and reimbursement follow-up.
Billing Manager
Champions MRI
Jan 2013 - Jan 2014 (1 year)
Managed imaging billing operations and led a billing team. Oversaw coding, accounts receivable, and reimbursement processes.
Medical Billing & Coding Supervisor
Billing Source of Houston
Jan 2006 - Jan 2009 (3 years)
Supervised billing operations, including insurance follow-up, appeals, and collections. Supported day-to-day revenue cycle activities for billing and coding workflows.
Education
Degrees, certifications, and relevant coursework
National Institute of Technology
High School Diploma, Medical Insurance Billing & Coding
Education listed includes Medical Insurance Billing & Coding coursework through the National Institute of Technology and a High School Diploma; dates were not provided.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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