At JAG Physical Therapy, I lead a team of six and direct daily revenue cycle priorities across accounts receivable, payer follow-up, and denial resolution. Focused account prioritization and structured follow-up generated approximately $100,000–$150,000 in collections and contributed to a 12% reduction in AR.
At Devereux Behavioral Health, I managed an AR portfolio exceeding $2 million in monthly revenue and oversaw approximately 22 billers across seven Florida locations. I developed and monitored RCM KPIs and prepared end-of-month performance reports.
At Watson Clinic, I resolved complex insurance denials, prepared appeals, and corrected claims. I also worked with billing, coding, and provider teams to address recurring denial trends.
Earlier, at American Homecare, I submitted approximately 30–50 healthcare claims per day and used Emdeon to scrub claims and correct billing issues. My experience also includes authorizations, medical billing, and collections, and I'm bilingual in English and Spanish.
