At MTN, I assisted customers with service concerns and account issues, offering clear support and escalating issues when needed.
I handled complaints by identifying problems and providing appropriate solutions. I also maintained accurate customer information while following company procedures.
At Opulent Platform Limited, I communicated with prospective customers, scheduled appointments, and managed follow-ups. I kept records of customer interactions and directed complex concerns to the appropriate team.
At Dibbawealth Mortgage, I helped customers understand mortgage solutions and guided them through the sales process. I followed up with prospective customers and kept their information organized.
