Open to opportunities

Jowanna Arellano

@jowannaarellano

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Motivated virtual assistant with a passion for administrative tasks.

Philippines

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What I'm looking for

I am looking for a role that allows me to grow my skills in administrative tasks and project management while providing excellent support to clients.

I am a motivated and detail-oriented individual aspiring to build a career in Website Management as a Virtual Assistant. With a strong commitment to providing reliable and efficient support, I am highly organized and adaptable, eager to learn and develop my skills in online bookkeeping, social media management, and project management.

Throughout my experience, I have demonstrated in-depth knowledge of products while working in telemarketing for SAMSUNG, where I effectively educated and assisted customers. My role involved executing marketing strategies and campaigns to drive brand awareness and increase product visibility. I am passionate about helping clients achieve their goals and ready to bring enthusiasm and dedication to every opportunity in the virtual assistant field.

Experience

Work history, roles, and key accomplishments

Telemarketer

SAMSUNG

Demonstrated in-depth knowledge of products to effectively educate and assist customers. Executed marketing strategies and campaigns to drive brand awareness and increase product visibility.

Telemarketing Customer Service Marketing Strategies Brand Awareness Sales Reporting Product Knowledge Communication Salesforce Canva Facebook Ads

Pager

KCC Department Store

Former Pager at KCC Department Store with experience in customer service. Skilled in making clear announcements and resolving inquiries efficiently.

Customer Service Communication Problem Solving Organizational Skills Announcement Skills Inquiry Resolution

Marketing Staff

McDonald's

Responsible for conducting market research to identify trends, competitor activities, and customer preferences. Hosted and organized birthday parties to enhance customer satisfaction.