Open to opportunities

Jovielyn Quilloy

@jovielynquilloy

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Enthusiastic freelancer with a passion for customer service and sales.

Philippines

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What I'm looking for

I am looking for a role that allows me to engage with customers and drive sales while being part of a supportive team.

I am Jovielyn Quilloy, a dedicated professional with a strong background in customer service and sales. My recent experience as a Brand Ambassador at Japan Taccabo Inc. allowed me to enhance brand visibility through strategic promotional events and engage with diverse audiences to drive product awareness. I take pride in executing successful campaigns that not only met but exceeded sales targets, showcasing my commitment to excellence and customer satisfaction.

Prior to that, I worked as a Sales Clerk at Robinson's Department Store, where I developed strong product knowledge that significantly enhanced customer satisfaction. My ability to implement upselling techniques led to a 20% increase in average transaction value, and I effectively managed inventory, reducing stock discrepancies by 15%. I am always eager to learn and adapt, which has made me a valuable team player in every role I undertake.

Experience

Work history, roles, and key accomplishments

Brand Ambassador

Japan Taccabo Inc.

Mar 2023 - Sep 2023 (6 months)

Increased brand visibility through strategic promotional events and engaged with diverse audiences to drive product awareness. Executed successful campaigns that exceeded sales targets, demonstrating strong promotional and sales skills.

Event Management Customer Engagement Sales Campaign Execution

Sales Clerk

Robinson's Department Store

Jul 2019 - Dec 2019 (5 months)

Developed strong product knowledge to enhance customer satisfaction and implemented upselling techniques, boosting average transaction value. Managed inventory effectively, reducing stock discrepancies by 15%, and exceeded sales targets by 20% through effective customer engagement.

Sales Customer Service Product Knowledge Upselling Inventory Management Customer Engagement

Freelance Data Entry

Self Employed

Managed various data entry tasks for multiple clients, ensuring accuracy and timely completion of projects. Utilized strong organizational skills to maintain efficient workflows and deliver high-quality data.

Data Entry Data Management Time Management Computer Literacy Microsoft Office

Cashier

Mr. Krispy

Mar 2024 - Oct 2024 (7 months)

Processed transactions efficiently, enhancing customer satisfaction, and maintained a balanced cash drawer with 100% accuracy. Trained new cashiers, improving team performance and service speed, and resolved customer inquiries, boosting loyalty and repeat business.

Customer Service Training Problem Solving

Education

Degrees, certifications, and relevant coursework

LOS BANOS INTEGRATED SCHOOL

High School Diploma, SOCIAL STUDY

Jovielyn Quilloy is a proud high school graduate who has shown perseverance and dedication throughout their academic journey. While not an honor student, they consistently put in the eﬀort to complete their studies and grow both academically and personally. Known for being dependable and respectful, [Name] values learning, teamwork, and self- improvement. Their graduation marks a meaningful step f