Open to opportunities

Jovel Mutas

@jovelmutas

E-commerce Virtual Assistant at BPA Buyers Club Clients supporting Shopify and Walmart stores with product research and listing optimization.

Philippines

Message

At BPA Buyers Club Clients, I support ecommerce entrepreneurs in launching and managing Shopify and Walmart stores. I research products and upload and optimize listings with SEO-friendly titles and descriptions.

At Brittany Shores LLC., I researched products on eBay for dropshipping on Walmart, Shopify, and Amazon, and monitored orders, shipping issues, and product availability. I also assisted customers and handled complaints, returns, and refunds.

At Sterra Tech Pte Ltd., I managed daily order fulfillment and coordinated shipments with 3PL partners using Cin7 Core IMS /OMS. Earlier, at Next Corner Market LLC & BAYL Grp Inc., I uploaded and optimized Shopify listings and processed orders.

Experience

Work history, roles, and key accomplishments

Current

Ecommerce Operations Assistant

Current

BPA Buyers Club Clients

Jan 2025 - Present (1 year 9 months)

Support ecommerce entrepreneurs in launching and managing Shopify and Walmart stores. Conduct product research, upload and optimize listings, and assist with daily operations.

Shopify Walmart Product Research SEO Order Tracking Catalog Management

Walmart, Amazon, & Shopify Store Manager

Brittany Shores LLC

Oct 2023 - Oct 2026 (3 years)

Managed Walmart, Amazon, and Shopify stores, including product research, listing uploads, and order monitoring. Resolved customer complaints and handled returns and refunds.

eBay Walmart Shopify Amazon Product Research Order Monitoring Customer Service Returns Refunds

Fulfillment Executive

Sterra Tech Pte Ltd

Mar 2023 - Oct 2024 (1 year 7 months)

Managed daily order fulfillment and coordinated shipments with third-party logistics partners using Cin7 Core IMS/OMS. Processed orders from Shopee, Lazada, and TikTok and resolved customer complaints.

Order Fulfilment 3PL Coordination Cin7 Core Shopee Lazada TikTok Customer Service

Shopify Assistant

Next Corner Market LLC & BAYL Grp Inc

Mar 2020 - Dec 2022 (2 years 9 months)

Uploaded and optimized product listings including images, SKUs, and descriptions. Processed orders, managed customer service tickets, returns, and chargebacks.

Shopify Product Listing SEO Inventory Management Order Processing Customer Service Returns Chargebacks