Jourdyn Pierce
@jourdynpierce
Customer-centric professional with a passion for enhancing customer experiences.
What I'm looking for
As a detail-oriented professional, I have a proven track record in delivering exceptional customer service and support. My experience as a Front Desk Receptionist at Life Matters Wellness has equipped me with the skills to manage communications effectively, streamline appointment scheduling, and maintain client records with accuracy and confidentiality. I pride myself on my ability to resolve customer concerns and enhance their overall experience through effective communication and problem-solving.
Throughout my career, I have demonstrated strong teamwork and interpersonal skills, collaborating with colleagues to improve workflow and customer satisfaction. My technical proficiency in Microsoft Office Suite and various operating systems allows me to maintain organized records and data efficiently. I am committed to contributing to a positive team environment while ensuring compliance with regulatory standards.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Life Matters Wellness
Aug 2021 - Aug 2023 (2 years)
Managed incoming and outgoing communications, providing exceptional customer service and enhancing client experience. Streamlined appointment scheduling, maintained client files with accuracy, and prepared audit documentation to ensure compliance.
Cashier
Giant and Martins
May 2019 - Jun 2021 (2 years 1 month)
Provided customer service by addressing inquiries and resolving issues, which increased customer loyalty. Processed transactions quickly and accurately while maintaining a clean work environment.
Education
Degrees, certifications, and relevant coursework
University of Hartford
2023 - 2024
Stevenson University
2024 - 2027
Joppatowne High School
High School Diploma, High School
2022 - 2023
Donegal Senior High School
High School Diploma, High School
2019 - 2022
Availability
Location
Authorized to work in
Social media
Job categories
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