Open to opportunities

joshua pragg

@joshuapragg

Experienced pest control supervisor and technician with 7+ years leading field teams, ensuring safety compliance and customer satisfaction.

United States

Message

What I'm looking for

I’m looking for a leadership-focused pest control role where I can supervise field teams, ensure safety compliance, improve workflows with data analysis, and strengthen customer satisfaction through clear communication and actionable service recommendations.

I’m a results-driven pest control professional with 7+ years in management, customer service, and licensed pest control operations. I lead teams to optimize workflows and improve customer satisfaction through effective communication and data analysis, while diagnosing pest issues and implementing integrated pest management solutions.

I supervise daily pest control operations, coordinate with clients to assess pest issues, and develop effective treatment plans while ensuring compliance with safety protocols. I train and mentor junior technicians, manage inventory and documentation, review service reports for accuracy, and translate technical findings into actionable recommendations that build long-term client loyalty.

Experience

Work history, roles, and key accomplishments

Current

Pest Control Technician

Current

Rest Easy Pest Control

May 2025 - Present (1 year 1 month)

Inspected residential and commercial properties for pest infestations and applied treatments in accordance with safety regulations. Maintained accurate service records and produced detailed post-job reports with recommendations.

Safety Compliance Equipment Maintenance Documentation And Reporting

Pest Control Supervisor

Nature Plus

Apr 2022 - May 2025 (3 years 1 month)

Supervised daily pest control operations to ensure compliance with safety protocols and treatment effectiveness. Coordinated with clients on pest issues and treatment plans, trained junior technicians, and managed inventory and service-report accuracy.

Team Leadership Safety Compliance Treatment Planning Inventory Management Documentation And Reporting Client Relations

Customer Service Trainer

Spectrum

Aug 2019 - Apr 2022 (2 years 8 months)

Developed training materials and facilitated ongoing workshops for customer service representatives. Measured training effectiveness with feedback and assessments, mentored new trainers, and used role-playing scenarios to improve customer interaction skills.

Training Development Workshop Facilitation Coaching and Mentoring Stakeholder Management Communication Skills Attention To Detail