At Nestle Nigeria, I delivered enterprise IT support across Microsoft 365, Active Directory, SAP, and Windows environments. I achieved and maintained 100% endpoint patching and antivirus compliance.
I supported a Cisco-to-Aruba network migration with minimal operational disruption and optimized onboarding through secure user provisioning, workstation deployment, and access management.
At A and G Prints Hub, I improved production efficiency through workflow planning and minimized downtime by resolving production system issues.
Earlier, as a Help Desk Technician (Internship) at Nestle Nigeria, I provided first-line support for hardware, software, and networking, and supported SAP reporting and documentation.
