Joshua Agbom

I am an Administrative Assistant with over 5 years of experience providing high-level support across customer service, data entry, and virtual operations. My proficiency in managing schedules, organizing documents, and coordinating tasks using tools like Microsoft Office and Google Workspace has allowed me to streamline office workflows effectively. I am dependable and focused on delivering results that enhance productivity.

In my recent role as a Virtual Assistant at NextNav, I automated tasks using Trello and Google Sheets, saving significant time for the team. I managed executive calendars, reducing scheduling conflicts by 90%, and conducted online research to support faster decision-making. My experience as a Customer Support Specialist at 9mobile further honed my skills in resolving complex issues and improving customer satisfaction.

Throughout my career, I have demonstrated a strong ability to adapt and solve problems efficiently. I am committed to continuous learning and have recently pursued an Advanced Diploma in Software Engineering to enhance my technical skills further. I am excited about the opportunity to contribute to a dynamic team and help streamline operations.