Nnenna Obasi
@nnennaobasi
Detail-oriented virtual assistant with strong organizational and communication skills.
NigeriaWhat I'm looking for
I am a highly motivated professional with a strong background in administrative support and customer service. My experience as an Executive Assistant at Tech Bridge Solutions allowed me to provide high-level administrative support to C-suite executives, where I streamlined internal communication and improved document retrieval processes significantly. I am passionate about enhancing productivity and ensuring efficient task management.
As a Virtual Assistant, I managed email correspondence, appointment scheduling, and data entry for multiple clients across various time zones. My commitment to customer satisfaction is reflected in my ability to resolve 95% of inquiries within 24 hours. I thrive in dynamic environments and am eager to leverage my skills in data management and customer relationship management to contribute to team success.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Tech Bridge Solutions
Feb 2025 - May 2025 (3 months)
Provided high-level administrative support to C-suite executives, including calendar management, travel coordination, and meeting preparation. Streamlined internal communication using tools like Slack, Trello, and Google Workspace, reducing scheduling conflicts by 40%.
Virtual Assistant
Freelance
Aug 2020 - Dec 2022 (2 years 4 months)
Managed email correspondence, appointment scheduling, and data entry for multiple clients across various time zones. Provided customer support via chat and email, resolving 95% of inquiries within 24 hours.
Customer Service Representative
First Connect Communications
Mar 2018 - Jul 2020 (2 years 4 months)
Responded to customer inquiries through phone and email, ensuring a high satisfaction rate (4.8/5). Ensured detailed and accurate records of customer interactions using CRM software like Zendesk and Freshdesk.
Education
Degrees, certifications, and relevant coursework
Madonna Nursery and Primary school
First School Leaving Certificate, General Studies
Completed primary education, acquiring foundational knowledge and skills. Developed early literacy and numeracy abilities.
Holy Rosary International College
West African Examinations Council Certificate, General Studies
Completed secondary education, preparing for higher academic pursuits. Gained a broad understanding across various subjects.
University of Port Harcourt
B.A History and Diplomatic Studies, History and Diplomatic Studies
Studied historical events, diplomatic relations, and international affairs. Developed strong research, analytical, and communication skills.
Availability
Location
NigeriaAuthorized to work in
Job categories
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