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Josh RolstonJR
Looking for a job

Josh Rolston

@joshrolston

I lead retail teams, improve KPIs, and deliver exceptional customer experiences.

United Kingdom
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What I'm looking for

I'm looking for a role where I can lead and develop teams, drive sales and customer service performance, manage store operations, and contribute to a positive, high-performing team culture.

I'm currently leading store operations at Pavers in Banbridge, motivating colleagues to achieve sales and customer service targets while managing KPIs, cash handling, banking, compliance, and team development. Previously, I supervised teams at Poundland and Savers Health and Beauty, supporting scheduling, deliveries, stock, training, and daily store performance.

I've also supported customers at GRIDSERVE, POD Point, and Concentrix, resolving complex queries, charger faults, complaints, billing issues, and technical support needs by phone and email. I bring more than six years of leadership, retail sales, and customer-focused experience, with a strong focus on positive, high-performing team culture.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

The Open University logoTU

The Open University

Bachelor's, Psychology

Pursued a Bachelor's degree in Psychology, developing a strong understanding of human behavior and research methods.

Tech stack

Software and tools used professionally

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