
Josh Rolston
@joshrolston
I lead retail teams, improve KPIs, and deliver exceptional customer experiences.
What I'm looking for
I'm currently leading store operations at Pavers in Banbridge, motivating colleagues to achieve sales and customer service targets while managing KPIs, cash handling, banking, compliance, and team development. Previously, I supervised teams at Poundland and Savers Health and Beauty, supporting scheduling, deliveries, stock, training, and daily store performance.
I've also supported customers at GRIDSERVE, POD Point, and Concentrix, resolving complex queries, charger faults, complaints, billing issues, and technical support needs by phone and email. I bring more than six years of leadership, retail sales, and customer-focused experience, with a strong focus on positive, high-performing team culture.
Experience
Work history, roles, and key accomplishments
Supervisor
Pavers
Dec 2025 - Present (9 months)
Lead and motivate a team to achieve sales and customer service targets, monitor KPI performance, and deliver exceptional customer experiences.
Education
Degrees, certifications, and relevant coursework
The Open University
Bachelor's, Psychology
Pursued a Bachelor's degree in Psychology, developing a strong understanding of human behavior and research methods.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Interested in hiring Josh?
You can contact Josh and 90k+ other talented remote workers on Himalayas.
Message JoshGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
