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Josh RobinsJR
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Josh Robins

@joshrobins

Employee benefits account manager who drives renewal success, compliance, and measurable client savings.

United States
Message

What I'm looking for

I’m looking to grow in employee benefits account management—leading renewals, strengthening carrier relationships, and advising on ACA-compliant plan strategy in a team that values accuracy, urgency, and continuous improvement.

I’m an Employee Benefits Account Manager focused on end-to-end renewals, from collecting census data and evaluating carrier quotes to negotiating plan design and executing contractual documentation. I serve as a primary point of contact across benefit lines, ensuring clients, carriers, and internal teams stay aligned with urgency and accuracy.

In my current role, I manage a book of 7 accounts, supporting large groups and delivering measurable outcomes. I identify cost-saving opportunities through strategic carrier analysis—successfully switching carriers and bundling dental plans to save approximately $375,000 while maintaining coverage.

Before that, I served as an Account Coordinator for a high-profile telecommunications client, coordinating multi-channel marketing execution and using performance metrics to drive process improvements. I also mentor new team members on employee benefits fundamentals, workflows, and compliance standards to maintain consistent service quality.

Experience

Work history, roles, and key accomplishments

USI Insurance Services logoUS
Current

Employee Benefits Account Manager

USI Insurance Services

Jan 2025 - Present (1 year 6 months)

Managed an employee benefits account book for large groups, serving as the primary point of contact for clients, carriers, and internal teams. Led renewal cycles, negotiated plan design and documentation, and identified cost-saving opportunities including a carrier switch and dental bundling saving approximately $375,000.

Education

Degrees, certifications, and relevant coursework

IS

International Foundation of Employee Benefit Plans & The Wharton School

Group Benefits Associate (GBA), Group Benefits

Completed the Group Benefits Associate (GBA) designation program in March 2025 through IFEBP and The Wharton School.

University of Delaware logoUD

University of Delaware

Bachelor of Science, Sport Management

Grade: 3.6

Earned a Bachelor of Science in Sport Management, graduating in May 2023 with a GPA of 3.6.

Tech stack

Software and tools used professionally

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