Josh Robins
@joshrobins
Employee benefits account manager who drives renewal success, compliance, and measurable client savings.
What I'm looking for
I’m an Employee Benefits Account Manager focused on end-to-end renewals, from collecting census data and evaluating carrier quotes to negotiating plan design and executing contractual documentation. I serve as a primary point of contact across benefit lines, ensuring clients, carriers, and internal teams stay aligned with urgency and accuracy.
In my current role, I manage a book of 7 accounts, supporting large groups and delivering measurable outcomes. I identify cost-saving opportunities through strategic carrier analysis—successfully switching carriers and bundling dental plans to save approximately $375,000 while maintaining coverage.
Before that, I served as an Account Coordinator for a high-profile telecommunications client, coordinating multi-channel marketing execution and using performance metrics to drive process improvements. I also mentor new team members on employee benefits fundamentals, workflows, and compliance standards to maintain consistent service quality.
Experience
Work history, roles, and key accomplishments
Employee Benefits Account Manager
USI Insurance Services
Jan 2025 - Present (1 year 6 months)
Managed an employee benefits account book for large groups, serving as the primary point of contact for clients, carriers, and internal teams. Led renewal cycles, negotiated plan design and documentation, and identified cost-saving opportunities including a carrier switch and dental bundling saving approximately $375,000.
Account Coordinator
Wilen New York
Oct 2023 - Nov 2024 (1 year 1 month)
Served as the primary liaison for a high-profile telecommunications account, driving client satisfaction through proactive communication and swift issue resolution. Coordinated multi-channel marketing campaign execution and analyzed performance metrics to identify process improvements.
Education
Degrees, certifications, and relevant coursework
International Foundation of Employee Benefit Plans & The Wharton School
Group Benefits Associate (GBA), Group Benefits
Completed the Group Benefits Associate (GBA) designation program in March 2025 through IFEBP and The Wharton School.
University of Delaware
Bachelor of Science, Sport Management
Grade: 3.6
Earned a Bachelor of Science in Sport Management, graduating in May 2023 with a GPA of 3.6.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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