Open to opportunities

Jose Salazar

@josesalazar2

Message

Data-driven Digital Community Manager who scales Discord communities and improves product feedback loops.

Colombia

Message

What I'm looking for

I’m looking to grow inclusive tech communities on Discord, own high-volume engagement and triage, and collaborate with product teams using data experiments, events, and scalable automation.

I’m a data-driven Digital Community Manager with 4+ years of experience building and scaling global tech communities, primarily on Discord. I manage high-volume communication, acknowledge technical questions, triage recurring issues, and escalate critical feedback to internal product teams.

I’ve led live ops and growth using weekly A/B tests on X (Twitter) and Discord, taking communities from 1K to 364K+ followers. I also drive engagement through events and partnerships, and I build scalable workflows and automation (including n8n and structured feedback loops) to keep communities inclusive, responsive, and well-organized.

Experience

Work history, roles, and key accomplishments

Community Lead

Solana Mobile

Dec 2022 - Apr 2026 (3 years 4 months)

Managed high-volume Discord operations by acknowledging technical questions, tracking recurring issues, and escalating critical feedback to internal teams. Drove global community growth from 1K to 364K+ followers through live ops, weekly A/B tests on X and Discord, and creator/event partnerships.

Discord Administration Community Management A B Testing Growth Marketing Event Coordination

Founding Marketing Lead

Solvida

Jan 2025 - Dec 2025 (11 months)

Launched gamified 21-day community challenges and spotlighted user wins to strengthen engagement and community identity. Built a Creator Tracker System to monitor influencer ROI and scaled ambassador programs, coordinating marketing sprints in Monday.com to align teams on product updates.

Community Engagement Gamification Creator Management ROI Tracking Cross Functional Collaboration Monday.Com

Community Support

TopTier Trader

Jan 2022 - Dec 2024 (2 years 11 months)

Built Discord architectures focused on user retention and designed automated support flows for high-traffic environments. Served as a bridge between technical support and community engagement by identifying user friction points to inform product development.

Discord Architecture Design Community Support Retention Strategy Automated Support Cross Functional Collaboration