Jose Ricardo Medrano Tapia

Translated business requirements into Oracle Retail implementations (POS, WMS, OMS RMS), ensuring alignment with commercial and operational goals. Led digital transformation and automation projects in Latin America, managing technology vendors and regulatory compliance.

Designed and implemented technology and operational strategies for retail companies. Integrated ERP and WMS systems, optimized logistics processes, and improved inventory management.

Managed operations and logistics systems, overseeing technology infrastructure for distribution centers and corporate. Implemented ERP tools and monitored logistics performance indicators.

Managed systems and inventory control for stores and distribution centers for international brands. Led new store openings and developed POS and ERP integration processes for operational and commercial control.

Implemented and operated technology systems for over 300 points of sale. Participated in the opening of Cielito Querido Café and Yogurtland, managing POS solutions, inventory control, and integration with financial systems. Managed technology infrastructure and budget.

Designed SAP Retail, ERP, WMS, and POS solutions for corporate clients. Developed business cases and strategic technology transformation proposals, connecting commercial objectives with technology capabilities.

Led digital transformation and process reengineering projects. Implemented ERP, WMS, and CRM systems in retail companies, acting as a strategic business partner to ensure technology enabled operational efficiency and growth.

Served as liaison between commercial users and IT, ensuring business requirements were translated into effective technology solutions. Coordinated system integration projects, demand planning, purchase budgeting (OTB), replenishment, and logistics operations.

MBA – Maestría en Administración de Empresas from ITESM – Campus Ciudad de México.

Licenciatura en Sistemas de Información from ITESM – Campus Estado de México.