At Telasist, I lead technology operations across infrastructure, technical support, functional teams, Business Intelligence, and process governance. I reduced CAPEX by 25% compared with the previous year by renegotiating with vendors and consolidating infrastructure and cloud services.
I’m responsible for cybersecurity and introduced governance, regulatory, and information security frameworks across the corporate ecosystem, including Salesforce, SAP, Tableau, Slack, and AI tools. I’m also advancing the operational adoption of AI agents to automate tasks and improve response times.
At GoSCM México, I developed commercial strategy for SAP S/4HANA consulting and implementation services as Sales Director. Previously, as Delivery Manager, I participated in selling projects valued at more than $3 million combined and maintained project portfolio profitability above 30%.
At Marzam, I led the rollout of SAP S/4HANA core modules across five operating centers and implemented the Project Management Office, Change Management Office, and ServiceNow platform. Earlier, at Farmavita, I deployed the FarmaRetail point-of-sale suite across 170 branches, and at Farmacias del Ahorro I led Oracle ERP and PeopleSoft Payroll implementations.
