Joseph Wambua

Drove workflow automation and system optimization across multiple tools and teams, improving task delivery by over 90%. Streamlined multi-platform integrations to cut manual work by more than half and delivered automated summaries that improved reporting clarity and speed of decision-making.

Resolved client inquiries through proactive communication and problem-solving, achieving a 95% satisfaction rate in under 6 months. Mapped finance and compliance workflows to identify data gaps, reducing error reporting by 25% and streamlining ledger maintenance across 5+ accounts to 100% compliance in 4 months.

Coordinated daily hub activities with a team of 8, achieving 90% task completion on schedule and raising learner satisfaction to 95%. Automated event registration, attendance tracking, and logging using Google Forms for 5+ events, and streamlined internal updates via Slack summaries.

Activities and societies: Understand the Core Concepts of n8n Automation, Install and Configure n8n on Local and Remote Environments, Utilize Essential n8n Nodes for Automation. Build and Run End-to-End Automations. Automate Content Publishing for Twitter and LinkedIn, Create Custom AI-Integrated Chatbots

Build Custom n8n automation Workflows

Completed the Certificate for Virtual Assistant program at ALX Africa from 2024-09 to 2024-11.

Earned a Bachelor of Arts in Psychology (with IT) at Maseno University from 2018-09 to 2022-05.