Joseph Stapleton
@josephstapleton
Experienced Industry Solution Architect with a focus on SaaS implementations.
What I'm looking for
I am an accomplished Industry Solution Architect with a proven track record in leading successful SaaS implementations for private capital markets. Currently, I own and lead blueprint strategy at DealCloud, where I have supported $133.8M in Annual Contract Value and implemented solutions for 33 clients, achieving an impressive average Transactional Net Promoter Score (tNPS) of 9/10. My expertise extends to developing innovative solutions for emerging asset classes, including SPACs and Biotech, which has resulted in a perfect 10/10 tNPS score for a top biotech company in Asia.
Prior to my role at DealCloud, I honed my project management skills at Lam Research, where I oversaw the bug and enhancement backlog for bespoke Integrated Product Lifecycle Management software. My analytical skills led to the identification of over $33,000 in wasted inventory through the development of an Access query. I also have experience in resource allocation and modeling for public health initiatives, having contributed to Zika containment strategies at the CDC.
Experience
Work history, roles, and key accomplishments
Industry Solution Architect
DealCloud
Apr 2023 - Present (2 years 2 months)
Owned and led blueprint strategy for Private Capital Markets, supporting $133.8M in Annual Contract Value. Led end-to-end DealCloud (SaaS) implementations for 33 private capital clients, totalling $3,326,081 in services value, resulting in an average Transactional Net Promoter Score (tNPS) of 9/10.
Senior Implementation Associate
DealCloud
Dec 2022 - Present (2 years 6 months)
Led end-to-end DealCloud (SaaS) implementations for private capital clients. Scoped and created Statement of Work (SOW) contracts for $132,924 worth of services.
Implementation Associate
DealCloud
Jul 2021 - Present (3 years 11 months)
Implemented DealCloud for a novel Biotech use case, catering to a top biotech company in Asia, resulting in a perfect 10/10 tNPS score. Developed innovative solutions for new asset classes, including SPACs and Biotech, focusing on product development and market use cases.
Implementation Analyst
DealCloud
Jun 2020 - Present (5 years)
Supported the implementation team in various capacities, contributing to successful client deployments. Assisted in data migration and system configuration for private capital clients.
Project Manager II
Lam Research
Jun 2019 - Present (6 years)
Oversaw the bug and enhancement backlog for Lam's bespoke Integrated Product Lifecycle Management (iPLM) Software, supporting 500+ employees across 3 continents. Developed an Access query to identify delays in Bill of Material (BOM) updating which surfaced $33,352.71 worth of wasted inventory.
Project Manager I
Lam Research
Jun 2017 - Present (8 years)
Diagnosed 8,504 issues using Design for Manufacture and Assembly (DFMA) principles and presented findings to senior management. Responsible for performing Root Cause Analysis on Global Operation's (GOPs) monthly metrics.
Senior Design Project Team Member
Centers for Disease Control and Prevention (CDC)
Sep 2016 - Present (8 years 9 months)
Created a resource allocation tool using AnyLogic to help U.S. policymakers develop Zika containment strategies. Demonstrated the ability to learn and quickly gain proficiency in new technologies and frameworks to get results.
Education
Degrees, certifications, and relevant coursework
Georgia Institute of Technology
Bachelor of Science, Industrial Engineering
Activities and societies: Tour Guide, President of Techlist, Freshman Activities Board Member
Studied Industrial Engineering with a concentration in Financial and Economic Systems. Achieved Dean's List recognition for academic excellence.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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