Joseph OhopJO
Open to opportunities

Joseph Ohop

@josephohop

Results-driven customer service and sales professional with 8 years experience.

Zimbabwe

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

My name is Joseph D O'Hop, and I am a results-driven customer service and sales professional with over eight years of experience. Throughout my career, I have consistently delivered exceptional customer experiences and driven revenue growth through effective sales strategies. My proven track record includes consistently meeting or exceeding sales targets and improving customer satisfaction ratings, which I take great pride in.

In my role as a Customer Service Representative at Valvoline, I honed my communication and problem-solving skills, successfully resolving customer inquiries and conflicts while maintaining a high customer satisfaction rating of 95%. As a Sales Representative at Natures Medicine, I developed and executed sales strategies that significantly expanded our customer base and drove revenue growth. My ability to analyze data and market trends has been instrumental in identifying new sales opportunities and achieving above-average sales growth year after year.

Experience

Work history, roles, and key accomplishments

NM

Sales Representative

Natures Medicine

Jan 2020 - Dec 2023 (3 years 11 months)

Developed and executed sales strategies to drive revenue growth and expand customer base. Built and maintained strong relationships with customers, identifying and capitalizing on sales opportunities. Consistently met or exceeded sales targets, with a above average sales growth rate yearly.

VA

Customer Service Representative

Valvoline

Jan 2018 - Dec 2020 (2 years 11 months)

Responded to customer inquiries via phone, email, and chat, resolving issues and providing solutions to ensure customer satisfaction. Utilized excellent communication and problem-solving skills to de-escalate conflicts and improve customer retention. Consistently met or exceeded customer satisfaction targets, with a average customer satisfaction rating of 95%.

Education

Degrees, certifications, and relevant coursework

US

Unknown High School

High School Diploma, General Studies

0

Completed high school education.

Tech stack

Software and tools used professionally

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Joseph Ohop - Sales Representative - Natures Medicine | Himalayas