Gunther Garcia

Delivered exceptional customer service by identifying client needs and recommending appropriate new and pre-owned vehicles. Closed high-value deals by overcoming objections, negotiating terms, and finalizing all paperwork with customers. Maintained a high closing ratio, consistently ranking in the top 10% of the sales team.

Provided excellent customer service through inbound and outbound calls, addressing customer inquiries, troubleshooting issues, and offering solutions for products or services. Managed high call volumes while maintaining a positive and patient attitude. Documented interactions accurately in the customer service management system.

Dedicated and results-driven Sales Representative with 3 years of experience in the automotive industry. Proven ability to close deals, build strong customer relationships, and exceed sales targets. Recognized twice for outstanding performance, including top gross in sales and most cars sold.

Maintained a consistently clean and welcoming store environment, ensuring an optimal shopping experience for customers. Monitored and organized shelves, ensuring they were fully stocked and free of gaps at all times. Oversaw inventory management by tracking deliveries and counting pallets upon arrival to ensure accurate stock levels.

Completed high school education at Animo Jackie Robinson High School, earning a diploma. This foundational education provided essential skills and knowledge for further academic and professional pursuits.

Attended California State University, Los Angeles for two years, completing coursework towards an Associate of Arts degree. This period of study contributed to a broader academic foundation.