Open to opportunities

Fatima ezzahrae Fardou

@fatimaezzahraefardou

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Sales representative specializing in consumer goods sales.

Zimbabwe

Message

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise while providing opportunities for growth and development.

I am a dedicated sales representative with a strong focus on consumer goods sales. Over the years, I have built a robust network of contacts and consistently strive to meet the needs of my clients. My experience in various roles has equipped me with the skills necessary to excel in customer service and problem-solving.

My journey began as a receptionist in a medical office, where I honed my communication skills and learned the importance of addressing client concerns promptly. I later transitioned to roles in call centers, where I developed my ability to solve account problems effectively and adapt to different software systems. My educational background in law has further enhanced my analytical skills, allowing me to navigate complex situations with ease.

Experience

Work history, roles, and key accomplishments

Content Moderator

Majorel

May 2024 - Present (1 year 1 month)

Monitored and moderated user-generated content to ensure compliance with platform guidelines and community standards. Applied critical thinking and policy knowledge to make accurate content decisions.

Content Moderation Critical Thinking Data Analysis Communication Windows Linux Microsoft Office

Sales Representative

MS BPO Call Center

Jan 2024 - Present (1 year 5 months)

Engaged with potential customers to promote and sell various products, consistently meeting sales targets. Developed strong client relationships and effectively communicated product benefits.

Sales Customer Engagement Communication CRM Software

Customer Service Representative

ISATECH Call Center

Jun 2023 - Present (2 years)

Resolved complex account issues for clients through inbound and outbound calls, ensuring high levels of customer satisfaction. Utilized problem-solving skills to address inquiries and provide effective solutions.

Customer Service Problem Solving Call Center Operations Communication Conflict Resolution

Medical Office Receptionist

Medical Office

Aug 2022 - Present (2 years 10 months)

Managed front desk operations, including scheduling appointments and greeting patients. Provided administrative support to ensure smooth office functioning and positive patient experiences.

Customer Service Scheduling Administrative Support Communication Office Management

Education

Degrees, certifications, and relevant coursework

Qadi Ayyad University

Bachelor of Law, Law in French

Currently pursuing a Bachelor of Law degree with a focus on French legal studies at Qadi Ayyad University. Developing a comprehensive understanding of legal principles and frameworks.