Open to opportunities

Joseph Kyiamah

@josephkyiamah

Message

PMP-certified senior IT project manager driving digital transformation.

United States

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What I'm looking for

I seek senior IT project roles focused on digital transformation, cross-functional leadership, and measurable delivery improvements in collaborative, mission-driven organizations.

I am a PMP-certified senior IT project manager with more than 15 years managing enterprise-wide IT and systems integration initiatives. I specialize in driving digital transformation, vendor management, and risk mitigation to improve delivery outcomes.

At the Georgia Department of Transportation I led deployment of the GDOT Vendor Portal, achieving a 90% user adoption rate and improving transparency across departments. I consistently improved on-time delivery by about 20% through proactive risk management and clear stakeholder alignment.

My background includes Agile, Waterfall, and Scrum practices, championing tools such as JIRA and Microsoft Project to increase sprint completions and milestone visibility. I have driven measurable productivity gains—such as 20% increases in caseworker productivity and 25–30% improvements in sprint velocity and support response times—across public-sector and private-sector engagements.

I hold an MBA in Operations & Strategy and an M.S. in Mathematics, and I bring a pragmatic, metrics-focused approach to budgeting, forecasting, and strategic roadmapping. I am committed to leading cross-functional teams to deliver scalable, user-centric solutions that reduce costs and improve operational resilience.

Experience

Work history, roles, and key accomplishments

Current

Senior IT Project Manager

Current

Georgia Department of Transportation

Aug 2019 - Present (6 years 6 months)

Led deployment of the GDOT Vendor Portal replacing manual processes, achieving 90% user adoption and improving transparency; implemented risk mitigation and process alignment that improved on-time delivery by 20%.

Program Management Vendor Management Stakeholder Engagement Risk Mitigation Jira Microsoft Project Change Management

Senior Business Analyst / Scrum Master

Georgia Department of Human Services

Aug 2016 - Aug 2019 (3 years)

Led CRM modernization efforts, increasing caseworker productivity by 20% and raising feature deployments by 30% through iterative delivery, backlog refinement, and training programs.

Scrum Agile Backlog Management Jira Process Automation Sprint Planning

Project Leader

Atlanta Public Schools

Jul 2010 - Aug 2016 (6 years 1 month)

Delivered IT infrastructure and edtech projects on time, upgraded critical systems with minimal disruption, and developed real-time executive dashboards to enable C-level decision making.

Project Management IT Infrastructure Dashboarding Resource Planning Data Analytics Change Management

IT Project Manager

Fiserv

Aug 2009 - Jul 2010 (11 months)

Managed on-premises and cloud banking infrastructure projects including O365 migrations and SD-WAN deployments, improving scalability and reducing support tickets by 25%.

Infrastructure Management Cloud Migration O365 SD WAN Vendor Management Business Continuity Regulatory Compliance Performance Optimization

IT Business Manager

RDI Marketing

Jan 2006 - Jun 2009 (3 years 5 months)

Implemented cost-effective IT strategies that reduced operational costs by 20% and improved service response times by 30% through workflow optimization and team leadership.