Open to opportunities

Josephine Amoh

@josephineamoh

Message

Detail-oriented executive assistant with a focus on operational efficiency.

Ghana

Message

What I'm looking for

I am looking for an Executive Assistant position that values adaptability and offers opportunities for growth while allowing me to streamline processes and manage projects effectively.

I am a detail-oriented executive professional with over 3 years of experience in executive assistance and bookkeeping. My expertise lies in operational efficiency and strategic calendar management, which has allowed me to optimize executive scheduling and significantly reduce appointment conflicts by 90%. I pride myself on enhancing time management and increasing customer satisfaction ratings by 95% through effective inquiry resolution.

In my previous roles, I have successfully streamlined processes and managed diverse projects with minimal oversight. My key achievements include improving customer resolution rates and elevating invoicing efficiency through operational standardization. I am committed to delivering excellence, adaptability, and confidentiality in a fast-paced remote environment, assisting in alleviating operational burdens and empowering clients and executives.

Experience

Work history, roles, and key accomplishments

Current

Remote Bookkeeping Assistant

Current

CCI Finance

Jan 2018 - Dec 2025 (7 years 11 months)

In my role as a Remote Bookkeeping Assistant at CCI Finance, I reduced financial discrepancies by 85% through accurate tracking and reconciliation. I processed invoices and payments, ensuring compliance with financial deadlines and assisted in preparing financial reports that improved decision-making accuracy.

Bookkeeping Financial Reporting Time Management Problem Solving Reconciliations Compliance Remote Work Communication

Current

Executive Virtual Assistant

Current

Self Employed

Jan 2021 - Present (4 years 4 months)

As a Freelance Remote Executive Virtual Assistant, I optimized executive scheduling, reducing appointment conflicts by 90%. I streamlined email management, improved response times, and implemented workflow automation tools to enhance efficiency. Additionally, I managed bookkeeping tasks, significantly reducing invoicing errors and ensuring timely payments.

Scheduling Workflow Automation Bookkeeping Time Management Customer Support Communication Problem Solving Remote Collaboration Organizational Skills Attention To Detail Inbox Management Calendar Management Google Workspace Project Management Software Microsoft Office

Customer Support & Administrative Assistant

Cosmopolitan Incorporated

Jan 2017 - Jan 2018 (1 year)

As a Customer Support & Administrative Assistant, I increased customer satisfaction ratings by 95% through prompt inquiry resolution. I developed operational procedures that boosted efficiency and managed CRM data to improve customer retention rates, processing over 500 requests monthly.