Joseph Duncan

Managed universal credit claim reviews, ensuring eligibility and accurate payments. Conducted phone interviews to assess claimants and updated claim details.

Planned and coordinated HGV operations across the south of England. Ensured drivers adhered to licensing, health and safety, and active driving time management laws.

Built and maintained client databases, pursuing new leads to increase sales of event spaces. Managed budgets, increased profits, and implemented strategic monthly sales plans.

Gained the brand three of their largest new clients, including an account to supply all Brewdog sites in London. Sourced new leads via direct marketing and cold calling.

Advised on the refurbishment of a historical pub and decided on products to stock, creating accounts with suppliers. Built and trained a brand-new team of staff.

Ensured the smooth running of events connected to the university, adhering to budgets and increasing profits. Managed cash flow and kept up to date with licensing legislation.

Assisted with marketing activities to support the foundation's goals. Contributed to various campaigns and initiatives.

Managed daily bar operations, including inventory, staff supervision, and customer service. Ensured a positive experience for patrons.

Studied Marketing & Public Relations at London Southbank University, gaining a comprehensive understanding of the field. Developed skills in content marketing, social media marketing, and client engagement.

Completed a Business Foundation Degree at London Southbank University. This program provided a foundational understanding of business principles and practices.

Grade: Distinction

Achieved a Distinction in the BTEC Diploma in Performing Arts from Shooters Hill College. This qualification developed skills in performance and creative expression.

Completed the Fundamentals of Digital Marketing course through The Open University. Gained knowledge in key digital marketing concepts and strategies.

Obtained a Personal License Holder qualification from the Chartered Institute of Environmental Health. This certification covers legal aspects of alcohol sales and premises management.