Jose Martinez
@josemartinez5
Impulso operaciones hoteleras, distribución turística y experiencias de huéspedes.
ArgentinaWhat I'm looking for
He trabajado en hospitalidad, viajes y distribución turística, liderando operaciones, evaluaciones hoteleras y estrategias comerciales en Miami y mercados internacionales.
Como Hospitality Evaluator para Regal Hospitality Group / TripAdvisor Latino, evalúo recepción, valet, botones, limpieza, ingeniería, conserjería y puntos de venta de alimentos y bebidas. Elaboro informes completos para evaluación comparativa de la experiencia del huésped.
En Uptraveling Solutions representé a más de 150 empresas, desarrollé alianzas B2B entre clientes y hoteles, y supervisé la promoción hotelera en agencias de viajes de todo el mundo. También creé campañas de marketing y distribución orientadas a ventas y posicionamiento.
He dirigido equipos y operaciones en Porelmundoviajes.com LLC y Crest Group Hotels, gestionando productos turísticos, reservas, inventario, precios, presupuestos, capacitación y atención al huésped.
Experience
Work history, roles, and key accomplishments
Hospitality Evaluator
Regal Hospitality Group
Mar 2015 - Present (11 years 6 months)
Evaluates various hotel departments and guest interactions, including valet, front desk, bell services, housekeeping, engineering, and concierge. Conducts visits to food and beverage outlets, assessing quality, cleanliness, service, and staff integrity, and prepares detailed written reports for benchmarking.
Hospitality Evaluator
Regal Hospitality Group / TripAdvisor Latino
Jan 2015 - Present (11 years 8 months)
Evaluates different hotel areas by conducting guest interactions with departments such as Valet Service, Front Desk Operations, Bell Service, Housekeeping, Engineering Services, and Concierge or Guest Services. Conducts visitations within food and beverage outlets to assess quality, cleanliness, service, and staff integrity, and prepares written reports for benchmarking purposes.
Education
Degrees, certifications, and relevant coursework
NCL Online University
Associate Degree, Hospitality Management
2012 - 2014
Completed an Associate Degree in Hospitality Management from NCL Online University.
NCLOnlineUniversity
Associate Degree, Cruise Freestyle Specialist
2012 - 2014
Associate Degree in Cruise Freestyle Specialist from NCLOnlineUniversity from 2012 to 2014.
Availability
Location
ArgentinaAuthorized to work in
United StatesSalary expectations
Job categories
Skills
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