Open to opportunities

Joron Williams

@joronwilliams

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Operations Expert | Helping Founders Get Out of Daily Chaos

Trinidad and Tobago

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What I'm looking for

I seek a collaborative organization where I can lead operations and administrative functions, improve workflows with automation, support executives, and grow into broader operational leadership.

I help founders step out of daily operations by installing simple systems that run without them.

As agencies grow, delivery, reporting, and decision-making quietly bottleneck at the founder. That’s when chaos creeps in — missed handoffs, inconsistent reporting, constant Slack interruptions.

I’ve spent 16 years in high-pressure, compliance-driven environments and later led operations inside a digital marketing agency, where my role was always the same: stabilize delivery, clarify ownership, and reduce dependency on leadership.

I support agency founders by taking ownership of operational structure — client delivery flow, internal processes, reporting visibility, and communication cadence — so the business runs cleanly without constant intervention.

Experience

Work history, roles, and key accomplishments

Project Manager

Bizneed Inc

May 2021 - Jul 2022 (1 year 2 months)

Supported marketing operations through project tracking, task allocation, and progress reporting, and developed workflows that enhanced team communication and productivity. Coordinated deliverables to meet project timelines.

Project Management Workflow Design Project Tracking Progress Reports Team Coordination Productivity Improvement Stakeholder Management

Administrative & HR Operations Specialist

Freelance

Mar 2020 - Apr 2021 (1 year 1 month)

Provided freelance administrative and HR support including record keeping, onboarding coordination, and policy documentation, and implemented streamlined office systems for improved data flow. Delivered administrative solutions across client engagements.

HR Operations Onboarding Records Management Policy Documentation Data Management client support

HSE Professional

Oil & Gas Sector

Jan 2009 - Jan 2020 (11 years)

Maintained operational documentation and compliance records while coordinating multidisciplinary teams in emergency response contexts, ensuring adherence to safety procedures and regulatory standards. Supported high-stakes operational continuity.

HSE Compliance Emergency Response Documentation Management Team Coordination Safety Procedures Regulatory Compliance

Education

Degrees, certifications, and relevant coursework

Johns Hopkins University

Professional Certificate, Medical Office Management

Completed a Medical Office Management program focused on administrative practices in healthcare settings.

LinkedIn Learning

Certificate, Market Research

Completed professional development courses in Market Research (Qualitative and Quantitative) to support data-driven analysis.

Microsoft

Certificate, Data Analysis & Operations Management

Completed Career Essentials in Data Analysis and training in Project & Operations Management for operational analytics and project support.

SBCS (School of Business and Computer Science)

Certified Project Management Associate, Project Management

Completed Certified Project Management Associate and Project Management for Business Professionals programs focused on foundational project management skills.