Joron Williams
@joronwilliams
Operations and administrative leader specializing in healthcare and executive support with process-driven results.
What I'm looking for
I am a detail-oriented administrative and operations professional with over 6 years supporting executives and managing daily operations across dynamic organizations, including healthcare and marketing agencies. I specialize in scheduling, documentation management, and workflow optimization to improve efficiency and patient and client outcomes.
My experience spans operations management, HR support, project coordination and emergency response roles in the oil & gas sector, where I maintained compliance and high-stakes procedures. I have delivered process improvements, streamlined documentation systems, and supported executive reporting and calendar management.
I hold multiple certifications in medical office management, project management, HR foundations and data analysis, and I leverage AI and automation tools to enhance operational performance and reporting. I communicate effectively across teams and am committed to accuracy, compliance and continuous improvement.
Experience
Work history, roles, and key accomplishments
Operations Manager
Ignite PPC
May 2024 - Jul 2025 (1 year 2 months)
Oversaw daily operations and administrative workflows for a performance marketing agency, streamlining documentation and communication to improve project delivery and client reporting. Provided executive assistance to the CEO including calendar management and meeting coordination.
Human Resources & Operations Manager
Bizneed Inc
Jul 2022 - May 2024 (1 year 10 months)
Managed HR and operational functions for a creative marketing agency, overseeing payroll, compliance documentation, scheduling, and cross-functional project coordination to ensure departmental efficiency. Supported executive reporting and maintained administrative processes.
Project Manager
Bizneed Inc
May 2021 - Jul 2022 (1 year 2 months)
Supported marketing operations through project tracking, task allocation, and progress reporting, and developed workflows that enhanced team communication and productivity. Coordinated deliverables to meet project timelines.
Administrative & HR Operations Specialist
Freelance
Mar 2020 - Apr 2021 (1 year 1 month)
Provided freelance administrative and HR support including record keeping, onboarding coordination, and policy documentation, and implemented streamlined office systems for improved data flow. Delivered administrative solutions across client engagements.
HSE Professional
Oil & Gas Sector
Jan 2009 - Jan 2020 (11 years)
Maintained operational documentation and compliance records while coordinating multidisciplinary teams in emergency response contexts, ensuring adherence to safety procedures and regulatory standards. Supported high-stakes operational continuity.
Education
Degrees, certifications, and relevant coursework
Johns Hopkins University
Professional Certificate, Medical Office Management
Completed a Medical Office Management program focused on administrative practices in healthcare settings.
LinkedIn Learning
Certificate, Market Research
Completed professional development courses in Market Research (Qualitative and Quantitative) to support data-driven analysis.
Microsoft
Certificate, Data Analysis & Operations Management
Completed Career Essentials in Data Analysis and training in Project & Operations Management for operational analytics and project support.
SBCS (School of Business and Computer Science)
Certified Project Management Associate, Project Management
Completed Certified Project Management Associate and Project Management for Business Professionals programs focused on foundational project management skills.
Microsoft (Career Essentials in Administrative Assistance)
Certificate, Administrative Assistance
Completed Career Essentials in Administrative Assistance to develop executive support and administrative skills.
Alison (Certificate in Administrative Support)
Certificate, Administrative Support
Completed a Certificate in Administrative Support covering core administrative tasks and office procedures.
CIPD (Chartered Institute of Personnel and Development)
Certificate, Human Resources
Completed Human Resources Foundations coursework to build foundational HR knowledge and practices.
American Staffing Association
Certificate, Corporate Recruiting
Completed the Corporate Recruiting Professional program focused on recruiting best practices and talent acquisition.
CSCMP (Council of Supply Chain Management Professionals)
Professional Certificate, Supply Chain / Inventory Management
Completed Supply Chain Foundations: Inventory Management professional certificate covering inventory control principles.
Alison
Certificate, Medical & Clinical Administration
Completed courses in Medical & Clinical Administration and Fundamentals of Accounting to support healthcare administrative functions.
National Registry of Emergency Medical Technicians
Certification, Emergency Medical Technician
Certified as an Emergency Medical Technician through NREMT credentialing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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