Seeking remote AI evaluation, annotation, content review, or email/chat support. U.S.-based and available promptly after onboarding. Written, asynchronous work; no customer calls or routine meetings. Voice-only interviews, no camera.
JP
Looking for a job
Jorge Palma
@jorgepalma
I Specialist with SaaS and data experience, seeking remote AI evaluation, annotation, content review, and written support work.
United StatesWhat I'm looking for
My background combines an AI Specialist role at Outlier with eight years across customer success, SaaS, data, and technology. I bring experience in client onboarding, product adoption, account management, analytical recommendations, and cross-functional collaboration, including work with Oracle Advertising platforms Moat and Grapeshot. Based in the United States, I am seeking fully remote AI evaluation, data annotation, content review, or email/chat support opportunities. I prefer independent tasks and asynchronous written communication, with no customer calls or routine phone/video meetings. I am available promptly after required onboarding and can attend voice-only interviews without a camera.
Experience
Work history, roles, and key accomplishments
OU
AI Specialist
Outlier
Dec 2025 - Mar 2026 (3 months)
Worked as AI Specialist at Outlier.
SV
Customer Success Manager
Sunset Ventures
Mar 2024 - Oct 2025 (1 year 7 months)
• Developed strategic frameworks to strengthen collaboration between Customer Success and Sales
• Established a cohesive client lifecycle approach to drive clarity, cross-functional alignment, and structure
• Designed client onboarding strategies and frameworks that improved client adoption by 24%
• Led and coach a team of 4 account managers ensuring team-wide knowledge sharing and client success
Infogrid is changing the world through building intelligence. Our AI-powered platform gathers and analyses data from the smartest IoT technology to drive our mission of making every building healthy, efficient and sustainable.
• Created P&L and income forecast opportunities for new partners revenue valuation opportunities
• Engaged with new business acquisitions to implement new IoT technologies
EC
Data Partnership Manager EMEA
Eyeota, a Dun & Bradstreet company
Apr 2023 - Oct 2023 (6 months)
Eyeota is a trusted global provider of audience solutions for digital marketing. Brands leverage Eyeota audience solutions to enrich insights, enhance personalisation, and transform omnichannel targeting.
• Increased revenue YoY on 15 accounts by 132% with new integrations and partnerships across EMEA
• Built and maintained strong client relationships with C-Level teams presenting partnership sta
EC
EMEA Supply Account Manager - Data Partnerships
Eyeota, a Dun & Bradstreet company
Apr 2021 - Apr 2023 (2 years)
Worked as EMEA Supply Account Manager - Data Partnerships at Eyeota, a Dun & Bradstreet company.
SL
Senior Customer Success Manager
Sliide
Nov 2019 - Apr 2021 (1 year 5 months)
We’re working to democratize the mobile economy for carriers, OEMs and app developers. Our groundbreaking mobile experience platform lets them add new revenue streams across a device, while giving their customers mobile experiences that are richer and more personal.
• Increased revenue by 60% with product upsell, planning sessions and performance measurement
• Managed OEM, MNO and MVNO relationsh
OR
Account Manager
Oracle
Jan 2019 - Nov 2019 (10 months)
Moat (acquired by ORCL)
OR
Customer Success Manager
Oracle
Jun 2017 - Nov 2019 (2 years 5 months)
Managed 14 enterprise customers representing $1M+ ARR by driving adoption, renewals, and value realisation. Improved customer ROI by 20% by analysing platform performance and recommending optimisation opportunities. Increased engagement by leading onboarding, training workshops, QBRs, and success reviews. Strengthened issue resolution by escalating technical challenges and coordinating with produc
OR
Account Coordinator
Oracle
Jun 2017 - Jan 2019 (1 year 7 months)
Moat (acquired by ORCL)
MW
Account Executive
Momentum Worldwide
Sep 2015 - Jun 2017 (1 year 9 months)
Worked as Account Executive at Momentum Worldwide.
TI
Account Executive
The Idea Marketing, Inc.
Feb 2013 - Jun 2014 (1 year 4 months)
Worked as Account Executive at The Idea Marketing, Inc..
Education
Degrees, certifications, and relevant coursework
IS
IE Business School
Master's Degree
Madrid, Spain
UD
University of Denver
Bachelor's Degree
Denver, USA
IE
IESA
Master's Degree, Finance
2024 - 2026
Remote
BL
Bloomberg
Bloomberg Finance Fundamentals
Jan 2025
IS
IE Business School
Master in Management
2014 - 2015
UB
University of Denver - Daniels College of Business
Bachelor of Science in Business Administration, Major in International Business with a Minor in Marketing
2010 - 2013
AN
Anthropic
Claude 101
Jun 2026
AN
Anthropic
Claude Code 101
Jun 2026
AM
AmplifyME
Finance Accelerator
Aug 2025
BL
Bloomberg
Bloomberg Market Concepts
Jan 2025
GO
Google Ads Search Certification
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
United KingdomSalary expectations
68k+ USD
Social media
Job categories
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