I build and scale businesses where strategy, operations and customer experience meet. Over 12+ years in CPG, B2B and digital, I’ve moved from brand management into business development roles where I own growth end to end: go-to-market, operations, P&L and the customer journey.
At SIDERPERU (Gerdau Group), I led SiderExpress, a corporate startup and digital intermediation platform for the construction sector. I grew it from $1M in revenue in year one to $4M by year three, expanded it into new territories, built its commercial and route-to-market model, increased EBITDA by 82% and reached an NPS of +87. I also ran “La Voz del Cliente”, a customer experience program that listened to 7,000+ customers nationwide and turned their feedback into improvement plans.
At CUIDAMEDIC, an aesthetic medicine clinic, I lead growth and operations remotely. I design AI-supported conversational and operational flows (WhatsApp and Instagram customer service, appointment reminders, lead qualification) and run a lead engine that combines organic content with paid media on Meta and TikTok.
Earlier, at Hayduk and Alicorp, I launched brands and redesigned route-to-market models, expanding distribution to eight new regions in Peru and into a new international market in Bolivia.
I hold an MBA from UNIR (Spain) and I’m based in Madrid. I’m looking for remote roles in business development, growth or customer experience, where strategy, operations and AI-enabled processes come together.

