Aylesha Green
@ayleshagreen
Dedicated collections specialist with strong customer service skills.
What I'm looking for
I am a committed and well-motivated individual with a substantial background in customer interaction and collections. My experience as a Senior Collection Specialist at One Main Financial has honed my ability to process hundreds of collection accounts daily while maintaining rapport with customers. I thrive in fast-paced environments and have a knack for quickly acquiring new information to adapt to changing situations.
Previously, I worked as a Collections Specialist at Sequium Asset Solutions, where I engaged with clients on a virtual basis to solve problems and provide effective solutions. My focus has always been on delivering excellent customer service and fulfilling client needs while achieving company goals. I am eager to further develop my career in the collections field and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Sr. Collection Specialist
One Main Financial
Aug 2022 - Present (2 years 10 months)
Proficiently processed hundreds of collection accounts daily. Provided payment arrangements, financial assistance, and deferments while gaining rapport with customers.
Collections Specialist
Sequium Asset Solutions
Apr 2019 - Mar 2022 (2 years 11 months)
Managed delinquent collections on a daily basis, providing excellent customer service. Engaged with clients virtually to solve problems and offer solutions.
Education
Degrees, certifications, and relevant coursework
Osborne High School
High School Diploma, General Studies
Completed high school education, earning a diploma. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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