pablo espinalPE
Open to opportunities

pablo espinal

@pabloespinal

Dedicated Team Lead with 14+ years of experience in management.

United States

What I'm looking for

I am looking for a role that allows me to lead teams, optimize processes, and contribute to a company's growth while fostering a collaborative environment.

With over 14 years of experience in accounts receivable and collections management, I have honed my skills in leading teams and optimizing workflows to drive efficiency and revenue growth. At Lexipol, I successfully led a team of five, implementing innovative processes that increased our invoice collection rate by over 30% month-over-month. My ability to create and streamline workflows has significantly improved our cash application process, reducing the time taken from two hours to just twenty minutes.

Throughout my career, I have consistently focused on fostering collaboration and transparency among teams. At Attentive Mobile, I trained and led a team of collections specialists, ensuring optimal cash flow for high-profile accounts. My dedication to improving processes is evident in my creation of standard operating procedures that have facilitated timely collections for over 5,000 customer accounts. I am passionate about mentoring and developing talent within my teams, driving performance through clear expectations and support.

Experience

Work history, roles, and key accomplishments

LE
Current

Accounts Receivables Manager

Lexipol

Apr 2024 - Present (1 year 2 months)

Led a team of 5, creating and implementing invoice collection workflows that increased weekly customer emails and resulted in a 30%+ MoM collected total increase. Developed cash application workflows, reducing processing time from 2 hours to 20 minutes with an average of 11 million MoM correctly applied, and improved month-end close to day 6. Established credit card refund and third-party collecti

AM

Collections Manager

Attentive Mobile

Nov 2021 - Dec 2023 (2 years 1 month)

Led and trained 3 collections specialists, fostering a collaborative environment and cultivating top 250 high-profile accounts to ensure optimal cash flow and reduced delinquencies. Drove daily cash applications by preparing and uploading Excel NetSuite reports, ensuring accurate past-due totals on 5000+ accounts. Supervised junior collectors by monitoring Zendesk tickets and authored SOPs for bot

FL

Senior Billing Analyst

FlexTrade

Mar 2020 - Sep 2021 (1 year 6 months)

Assisted in the monthly billing process, ensuring timely and accurate invoicing while reviewing sales contracts for billing accuracy. Handled inquiries and supported all invoicing and billing functions for external and internal customers, coordinating with internal groups to resolve issues. Conducted research on account disputes and billing discrepancies, and trained outsourcing teams on collectio

TI

Senior AR/AP Analyst

Transfix Inc.

Mar 2018 - Feb 2020 (1 year 11 months)

Applied all incoming customer payments and conducted daily bank reconciliations using Excel, NetSuite, and bank data, ensuring accurate report data and DSO calculations. Managed top 10 AR accounts and 95 smaller accounts, resulting in a DSO reduction from 60 days to 40 days. Created, trained, and oversaw daily KPIs using Zendesk for two outsourcing teams, substantially improving customer satisfact

SI

Senior Credit & Collections Analyst

Spotify USA Inc.

Jun 2016 - Jan 2018 (1 year 7 months)

Collected on a multi-million-dollar credit portfolio of 1200 accounts across several entities and geographies, leading to immediate improvements in credits, debits, and total revenue collected. Generated and distributed daily and weekly reports for 20 supported business entities and prepared all Collector aging reports, ensuring timely collections of over 80 million dollars monthly. Created, appro

SH

AR Specialist

Shutterstock.com

Dec 2015 - Jun 2016 (6 months)

Maximized timely collections on over 1000 accounts from both US-based and international clients, ranging from $1,000 to over $500,000. Researched and applied all unassigned customer payments using Gmail, bank records, and Netsuite, leading to a 35% improvement in DSO. Collaborated on implementing a new collection procedure to streamline and refocus collection efforts.

GE

Billing, Collections and Cash Application Specialist

Genesis10

Oct 2011 - Feb 2015 (3 years 4 months)

Organized over 600 timesheets by consultant, client, and business type, then billed those timesheets using Bottom Line Accounting software. Collected approximately 150 accounts with invoices past due ranging from 0-91+ days. Assisted with cash application by researching payment origins and corresponding invoices, requiring constant contact with banks and access to multiple websites.

Education

Degrees, certifications, and relevant coursework

DA

Democracy Preparatory Charter School (Urban Peace Academy)

High School Diploma, General Studies

Completed high school education at Democracy Preparatory Charter School, focusing on general studies. Gained foundational knowledge and skills during this period.

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pablo espinal - Accounts Receivables Manager - Lexipol | Himalayas