JYJordan Y
@jordany
Operations specialist leveraging automation, Power BI, and generative AI to scale processes and drive growth.
United StatesWhat I'm looking for
I am an operations specialist with a B.S. in Computer Information Systems who builds scalable workflows, automations, and executive-level analytics to reduce manual overhead and inform strategic decisions. I have delivered Power Automate solutions, architected a Management Operating System in Power BI, and supported compliance and systems architecture to enable organizational growth.
I also founded and scaled an e-commerce business, led project management system implementations, and drove retention through data-driven marketing and client account management. I bring a blend of technical execution, stakeholder collaboration, and a results-driven mindset to streamline operations and accelerate revenue.
Experience
Work history, roles, and key accomplishments
Operations Administrator
Connecticut Center for Advanced Technology
Jul 2025 - Present (6 months)
Report to the COO and scaled operations by designing Power Automate workflows and a Power BI Management Operating System to convert raw data into executive insights and reduce manual overhead.
E-commerce Owner
Etsy Shop
Oct 2016 - Present (9 years 3 months)
Founded and scaled an independent e-commerce business managing end-to-end operations, digital marketing, product design, and customer acquisition to grow revenue.
Client Relations Specialist
Rainbow Graphics
Aug 2022 - Jan 2024 (1 year 5 months)
Led implementation and staff training for Printavo project management software, managed production scheduling to ensure 100% on-time delivery, and drove retention through client and vendor relationship management.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science, Computer Information Systems
Grade: 3.7
Bachelor of Science in Computer Information Systems with a focus on process automation and data-driven solutions; cumulative GPA 3.7.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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