Open to opportunities

Jordan User

@jordanuser2

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Mixed-methods researcher with a PhD in Clinical Psychology.

United States

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What I'm looking for

I seek a role that values collaboration and innovation, allowing me to leverage my research skills to improve mental health outcomes.

I am a mixed-methods researcher with a PhD in Clinical Psychology, dedicated to bridging behavioral science, psychometrics, and human-centered design. My experience spans academic, healthcare, and government settings, where I focus on translating complex data into clear, actionable insights. I am committed to ethically grounded, human-centered work that advances equity and access in both digital and physical spaces.

Throughout my career, I have led significant projects, such as redesigning the outpatient intake process at the Cleveland VA Medical Center, which resulted in a streamlined screening tool that reduced intake time and user burden. My work has been recognized in a book chapter recommended by the AACN consensus statement, showcasing my ability to create impactful, user-centered solutions that are sustainable and effective.

Additionally, I have authored multiple peer-reviewed papers and mentored junior researchers, contributing to award-winning projects. My passion lies in developing accessible tools that enhance the mental health landscape, ensuring that overburdened professionals can deliver the best care possible.

Experience

Work history, roles, and key accomplishments

Behavioral Health Specialist

Various Clinics & VA Hospital

Jan 2016 - Present (9 years 6 months)

Led over 200 user-centered diagnostic interviews and assessments across diverse populations to inform clinical decision-making. Authored more than 75 detailed psychological reports, distilling complex mixed-methods data into clear actionable insights for diverse stakeholders. Collaborated across interdisciplinary teams to co-design integrated care pathways and identify friction points in mental he

User Centered Design Care Pathways Facilitation Mental Health Workflows Stakeholder Engagement

Anger Management Group Revamp

Cleveland VA Residential Program

Overhauled outdated group curriculum using inclusive, trauma-informed, and neurodiversity-affirming principles to increase engagement. Developed new visual handouts and session structure that reduced participant resistance and drop-out, and these materials were praised by staff and retained after departure, indicating long-term value and usability.

Curriculum Design Content Strategy Engagement Psychology Trauma Informed Design User Engagement

Outpatient Intake Tool Redesign

Cleveland VA Medical Center

Led the redesign of a complex, overburdened intake process using behavioral and clinical insights, incorporating usability and accessibility principles. Created and pilot-tested a streamlined screening tool using iterative feedback from users, which significantly reduced intake time and user burden and was permanently adopted into standard workflow.

Workflow Optimization User Research Usability Principles Process Improvement Data Analysis

Researcher

MMPI Research Group and Other Labs

Jan 2016 - Present (9 years 6 months)

Led end-to-end research using large-scale datasets and psychometric tools in collaboration with cross-functional academic and clinical stakeholders. First-authored three peer-reviewed papers employing advanced quantitative methods and presented nationally, while also mentoring junior researchers through all stages of the research cycle, contributing to multiple award-winning projects.

Quantitative Methods Data Analysis Mentorship Research Design Project Management

Digital Chimeric Stroop Task

Developmental PACE Lab

Designed a digital Chimeric Stroop task for pre-literate children, increasing accessibility and engagement for early childhood cognitive control research. This tool reduced training burden for researchers and improved data collection efficiency, and was adopted into standard lab protocol for use across multiple child development studies.

Child Focused UX Digital Design Cognitive Control Research Accessibility User Engagement Data Collection Research Methodology

Education

Degrees, certifications, and relevant coursework

Kent State University

Ph.D. in Clinical Psychology, Clinical Psychology

Designed a clinician-facing field guide to translate complex psychometric scales into accessible, decision-support tools for overburdened community mental health professionals. Combined evidence synthesis, expert consultation, and user-centered principles to blend psychometric theory with clinical utility. Authored a book chapter recommended in 2021 AACN consensus statement.