Jordan Syein Sutoko

Led strategy and market expansion for the electric mobility business in Southeast Asia.

Scaled operations across Indonesia, Malaysia, and Thailand, designing cross-market frameworks for efficiency and compliance. Launched the company’s first performance management system for drivers and shoppers, transforming service quality and boosting customer satisfaction by 15%.

Led analyses of efficiency projects in payments and food delivery, reducing operating costs by 9% and improving unit economics at scale. Increased GoPay merchant onboarding conversion by 30% in 2 months, driving a 6x growth in merchant base. Automated processes in growth experimentations across 8+ services with third-party partners.

Designed targeted growth experiments that increased user retention by 70% in a high-churn customer segment. Supported the launch of LINE Pay in Indonesia, developing go-to-market strategy and leading product marketing execution.

- Graduated with Distinction, Dean’s List (Top 10% cohort)
- First Prize and Audience Award, Global Opportunities and Threats Oxford (GOTO) Summit
- The Oxford Character Project Global Leadership Summer Cohort
- President, Indonesian Students' Association (PPI) Oxford