JS

Open to opportunities

Jordan Shamberger

@jordanshamberger

Reliable hospitality and maintenance professional skilled in customer service, facilities upkeep, and technical support.

What I'm looking for

I’m seeking hands-on, team-oriented roles in hospitality, facilities, or event security where I can apply customer service, maintenance, and technical skills while growing into more responsible positions.

I am a hands-on hospitality and facilities professional with multi-year experience in serving, event staff/security, and grounds and court maintenance. I deliver dependable customer service, effective crowd-control, and practical maintenance solutions—repairing irrigation and fencing, performing HVAC inspections, and keeping venues clean and safe.

I thrive in team-oriented environments and balance guest-facing roles with technical tasks, from POS-driven upselling and cash handling to troubleshooting TurboTax and providing technical support. I hold a Food Handler Certification and a driver’s license, and I am expanding my coding skills with Python and Power BI to improve operational efficiency.

Experience

Work history, roles, and key accomplishments

HC

Current

Tennis Maintenance

Current

HCC Tennis Center

Apr 2025 - Present (4 months)

Maintain and repair hard and clay tennis courts, irrigation and fencing, perform landscaping, and inspect HVAC to ensure facility readiness.

Court Maintenance Landscaping Fencing Repair Groundskeeping

KJ

Current

Busser/Server

Current

Kobe Japanese

Jan 2021 - Present (4 years 7 months)

Perform bussing and deep-cleaning, provide timely table service and upselling, handle POS transactions and heavy lifting to support restaurant operations.

Table Bussing Customer Service Upselling Food Service POS Operation Lifting

CS

Current

Event Staff

Current

CSC Security

Provide crowd observation, crowd control, and enforce venue rules to maintain safety and orderly operations at large events.

Teamwork Public Safety Conflict Resolution

TU

Tax Representative

TurboTax

Jun 2022 - Dec 2022 (6 months)

Guided customers through TurboTax software, provided tax-filing advice and website technical support to ensure accurate submission of tax forms.

Tax Preparation Customer Support Technical Support Communication

AP

Server

Applebee's

Jan 2019 - Jan 2021 (2 years)

Managed seating and order-taking, expedited food service, performed upselling and POS cash handling to deliver positive dining experiences.

Order Taking Upselling POS Cash Handling Table Service Food Safety Customer Service Expediting

BC

Maintenance Worker

Brandon Sports and Aquatic Center

Jun 2018 - Dec 2018 (6 months)

Maintained facility cleanliness, performed repairs and equipment operation, and managed patron check-ins to support safe and functional operations.

Facility Maintenance Motorized Equipment Repairs And Operations)Groundskeeping Patron Check In

Education

Degrees, certifications, and relevant coursework

UF

University of South Florida

Degree in Exercise Science, Exercise Science

2023 -

Pursuing a degree in Exercise Science at the University of South Florida since August 2023.

CO

Codecademy

Online Course, Programming

2025 -

Online course covering Python and Power BI, started July 2025 and ongoing.

HC

Hillsborough Community College

Associate's degree in Public Health, Public Health

2019 - 2023

Completed an Associate's degree in Public Health from August 2019 to May 2023.

Tech stack

Software and tools used professionally

Gmail

Adobe After Effects

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Jordan Shamberger - Tennis Maintenance - HCC Tennis Center | Himalayas