At Mintz Group, LLC, I redesigned and automated billing and finance workflows, established scalable processes, and wrote the organization’s master finance SOP and billing SOP. I also developed billing and revenue reporting, along with executive dashboards for order-to-cash performance.
I manage the billing team supporting a $100M annual revenue stream, overseeing billing operations and allocating work based on skills, workload, and priorities. Improved billing cadence, automation, and workflows reduced DTB by 75% week over week.
At ShiftMed, LLC, I spearheaded billing and collections automation and supported the implementation of a company-wide NetSuite ERP system. I managed the billing team supporting a $260M annual revenue stream and reduced DSO by 25% year over year through improved collections cadence and dispute-resolution workflows.
