Jordan Collier

At Corrisoft, I led daily technical support and operations for smartphone-based monitoring tools, serving as the primary escalation point for complex software and hardware issues. I also helped implement inventory software, designed and documented shipping policies, maintained inventory records, and mentored team members.

My background spans technical troubleshooting, training curriculum development, process documentation, and AP-style writing. From leading support teams at ACS to writing features for Eastern Progress, I translate complex information into clear, useful guidance.