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Lindsey Lane

@lindseylane

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Quality Management Specialist at InformData who migrated 450+ process documents to Confluence.

United States

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At InformData, I conducted rigorous testing of vendors, court websites, and automation agents to ensure data accuracy and compliance. I also developed and maintained company-wide documentation, including jurisdictional guidelines and internal processes.

On the Confluence Migration Project, I managed and executed the move of 450+ process and guideline documents from SharePoint to Confluence, standardizing formatting and improving knowledge base organization for company-wide use.

Experience

Work history, roles, and key accomplishments

Quality Management Specialist

InformData

Sep 2021 - Mar 2026 (4 years 6 months)

Conducted rigorous testing of vendors, court websites, and automation agents to ensure data accuracy and compliance. Developed and maintained comprehensive company-wide documentation including jurisdictional guidelines and internal processes.

Editing and Proofreading Technical Writer Creative Problem Solving Organizational Skills Communication Skills

Desktop Support Technician

American National University

May 2021 - Sep 2021 (4 months)

Researched and made recommendations for hardware products in support of procurement and development efforts. Installed, diagnosed, repaired, and maintained administrative hardware and equipment while ensuring optimal workstation performance.

Hardware installation Troubleshooting Maintenance Procurement Capacity Planning

Merchandising and Inventory Leader

PetSmart

Aug 2019 - May 2021 (1 year 9 months)

Tracked, recorded, and reconciled inventory levels against computerized system records to ensure accuracy and compliance. Supervised and directed team members, providing instruction and ensuring consistent application of established processes.

Inventory Management Supervision Compliance Process Adherence